Senior Product Implementation Specialist – Senior Manager

About the Role

Our team is seeking aSenior Product Implementation Specialist (Senior Manager) to oversee and drive the successful deployment and adoption of Tax Automate, our market-leading tax reporting and compliance solution.

You’ll help solve complex problems by using your skills in:

• Proven experience in a product implementation or similar role, ideally within a software development environment, leading a team to achieve key business outcomes.

• Demonstrated strong technical skills, with the ability to understand and configure software solutions. Experience with tax compliance or accounting software is highly desirable.

• Strong understanding of financial accounting principles, experience with financial statements, and competency in preparing foundational tax effect accounting calculations.

• A strong client focus, with the ability to build and maintain strong relationships with clients

• Excellent problem-solving abilities, enabling quick identification and resolution of issues to ensure smooth implementation processes and high client satisfaction.

In our Tax Reporting & Innovation team, your impact will be seen by:

• Working closely with new clients to understand their requirements and ensure a smooth onboarding process. This includes documentation of business requirements, initial setup, configuration, and comprehensive training.

• Lead the end-to-end implementation process for Tax Automate, ensuring that all client-specific configurations and customisations are completed on time and to a high standard with minimal disruption to their operations

• Preparing and replicating tax provisions, including current and deferred tax calculations, for the implementation and operation of Tax Automate, ensuring accuracy and technical correctness with input from subject matter experts while interpreting clients’ raw financial data.

• Identifying opportunities for improving the implementation process and work with the relevant teams to implement these improvements.

• Building and maintaining strong relationships with clients, acting as the primary point of contact for all implementation-related matters and addressing any issues or questions that arise.

About PwC

At PwC, we are a human-led, tech-powered community of solvers. We approach problems with curiosity, collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits. Together, we strive to make a positive impact and drive meaningful change.

That’s where our people come in. Whether you’re just beginning your career or have plenty of experience under your belt, we believe your unique perspective can help us to deliver valued insights that make a real impact. Here, you’ll be surrounded by peers who have your back and leaders who support you, in an environment that encourages continuous learning and growth.

Your benefits

• Flexible working arrangements for how, where and when you work, ensuring you thrive while delivering top results for your team and clients

• More opportunities to connect with loved ones, with the ability to work up to four weeks from anywhere in Australia and select international locations

• Health and lifestyle perks like a wellness credit and discounted memberships

• Gender inclusive 26 weeks paid parental leave

• World-class development opportunities to accelerate your career

• Strong mentors, meaningful work and plenty of networking opportunities

• Dress for your day so you can feel confident and comfortable for whatever your day has in store for you

Our commitment to diversity and inclusion

We empower our people to use their creativity, authenticity and human differences to be champions of change and challenge our thinking. At PwC, we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish, it must be nurtured in an inclusive environment. That's why we are committed to fostering a workplace where everyone feels valued to thrive.