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Jira & Confluence Administrator
Posted on 12/13/2022
Remote • United States
Experience Level
Desired Skills
Development Operations (DevOps)
  • 4+ years Jira/Confluence admin experience
  • DevOps/IT experience
  • Excellent problem-solving skills, process implementation skills
  • Ability to balance multiple, competing priorities
  • You enjoy working with and teaching others
  • Demonstrated ability to articulate complex technical ideas clearly and concisely
  • Excellent oral and written communication skills
  • Expert guidance; you know the best ways to use Atlassian products and you proactively and effectively communicates pitfalls to stakeholders
  • Own the administration of our cloud-based Jira and Confluence instances; be the subject matter expert for Jira cloud, and other Atlassian products
  • Drive innovation on how work is performed; be a change agent to drive transformation of how we manage work
  • Use your natural curiosity to solve problems
  • Work with internal stakeholders to gather requirements for business processes and determine ways to optimize/improve Jira & Confluence build and configurations
  • Utilize your design skills and systems thinking to define Jira workflows and the related screen schemes for complex and high impact projects
  • Provide application support for Jira and Confluence to the Tech Org as well as the rest of the business
  • Work with business users to evaluate Jira and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins
  • Act as an advisor on Jira version upgrades
  • Support Jira and Confluence users as needed
  • Generate documentation on workflows and processes implemented in Jira to support runbooks
  • Create Jira projects, queries and reports as required
Human Interest

501-1,000 employees

Employee retirement services
Company Overview
Human Interest is making a more equitable financial future for generations to come by helping small and medium-sized businesses offer affordable, accessible 401(k) plans to their employees.
  • Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation
  • Top-of-the-line health, dental, and vision, with employee premiums fully paid and dependent premiums 50% covered by Human Interest
  • Stock options for every employee
  • Generous PTO policy
  • HSA or FSA offering with an annual employer contribution
  • Short/Long-term disability and life insurance
  • Generous parental leave policy
  • Dollar-for-dollar match of employee donations to nonprofit 501(c)(3) organizations, up to $1,000 per year
  • Monthly work from home stipend
  • Annual wellness stipend
Company Core Values
  • In it for customers - We do everything to set our customers up for success because if they succeed, we succeed
  • Autonomous and accountable - We hire smart, motivated, flexible, fun-loving people who bring expertise, and we trust them to take ownership of their work
  • Inclusive collaboration - We bring diverse perspectives together and collaborate to move the industry forward
  • Decisive - We do our research and make smart decisions with confidence
  • Outcomes-driven - We focus on outcomes and measure our success against them