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Player Manager II
Esports, Player Management
Posted on 3/12/2023
Los Angeles, CA, USA
Experience Level
  • Live event experience managing/coordinating multiple teams in multiple roles
  • Communication skills between multiple team members around the world is a key component of this job. Must be clear and concise. Some delegations will also benefit from a clear communicator
  • Attention to detail, cost tracking and budget consciousness are a must
  • 3+ years work experience as in event logistics
  • Experience creating tools, developing timelines, and policies
  • Should be able to make autonomous calls for their line items in the production budget. Responsible for tracking costs for their budget against overall event P&L. Will have decision making authority in setting and enforcing policies for pro players from the production side. Works with Event Manager and vendors we use to fulfill logistical needs, related to hotels, flight restrictions, VISAs, transportation, F&B for pro players
  • Supervise player management coordinators, (contractors), and player/team handlers. Will have pre-production office work leading up to the event. On-site supervision of contract coordinators and vendor staff. Will have hire/fire authority when it comes to the player management coordination team
  • Management of the following categories & subtasks-
  • Logistics: Travel Info, Shuttles, Hotel Logistics, Cost Tracking, Badge Distro & Collection, Hotel Practice Rooms
  • Tech: Accounts, Filesharing (Audio + Replays), Peripheral Information & Management, Tech Check Day, Venue Ready Rooms, Player Management Crashkit
  • Content: Media (Press), Team Content Creators, Features/Documentaries, Sponsorship Obligations, Regional Features Day, Backstage Interview (BSI), Photography
  • Schedules: Transportation, IT Support, Catering/Crafty, Make-up, Fan Interation, Draw Show, Rehearsal Schedules
  • Communication: Security Briefing, Team Swag, Tickets, FAQ, Gifts, Comms Tools (WhatsApp/Signal)
  • Work closely with Competitive Operations on the internal Riot side to develop and execute planning for processes for player management
  • Emergency Management Responsible: Prepare contingency plans in emergency show situations and the resolution of on-site issues by working with the appropriate parties to facilitate a resolution in relation to pro players. Work with our risk and mitigation agencies and individuals (security, covid, health & safety) to ensure plans meet our criteria
  • Future planning: Proactively research and procure deals that reduce costs of event logistics holistically, working with the Event Logistics team and production partners
  • Post event budget actualization with the Line Producer with detailed accuracy of reporting, including but not limited to hotel, airfare, food and beverage and relevant travel costs
  • Team Communication:Act as an ambassador of Riot Esports, gather feedback from the professional players related to emerging issues during competitive events. Respond to the professional players' and/or team managers' pressing questions in a timely manner
  • Provide insight on professional team/player behavior to Riot's internal teams to help decision making on esports events
Desired Qualifications
  • Experience in hospitality is a plus
  • Experience in sports management is a plus
Riot Games

1,001-5,000 employees

Online game developer
Company Overview
Riot Games' mission is to develop, publish, and support the most player-focused games in the world.
  • Healthcare
  • Family Care
  • Open Paid Time Off
  • Retirement
  • Play Fund
  • Donation Matching
Company Core Values
  • Player Experience First.
  • Dare to Dream.
  • Thrive Together.
  • Execute with Intelligence.
  • Stay Hungry; Stay Humble