INACTIVE
Full-Time
Logistics Manager
Food & meal kit delivery service
Consumer Goods
Senior
London, UK
Requirements
- Experience within people management, being able to motivate and lead a team
- A background within the logistics industry, ideally within retail or couriers
- Proven experience in improving and developing the customer experience at final mile
- Experience managing and improving delivery errors, risks and negotiating delivery costs
Responsibilities
- Owning relationships with our final mile 3PL's with a focus on improving performance and overall customer experience
- Developing initiatives to drive down delivery errors with a strong focus on using data to drive actions
- Leading and motivating a team of Logistics leads, coordinators and execs, leading by example at all times and exemplifying HelloFresh values
- Mitigating delivery risks (eg snow) to ensure minimal disruption to service
- Reducing delivery costs through supplier negotiations and other creative initiatives
- Evaluating customer feedback to identify key opportunity areas and setting mid / long term initiatives to improve customer experience
- Developing world class courier reporting through the use of our BI tools
- Supporting the Head of 3PL Logistics with long term (12 month +) strategy planning
HelloFresh’s mission is to change the way people eat forever by aiming to provide every household with wholesome, homemade meals – no shopping and no hassle. The company’s meals are carefully planned, carefully sourced and delivered to the front door of each customer at the time most convenient for them.
Company Stage
Pre-seed
Total Funding
$646.4M
Headquarters
Berlin, Germany
Founded
2011
Growth & Insights
Headcount
6 month growth
↑ 8%1 year growth
↑ 26%2 year growth
↑ 68%Benefits
Competitive Salary & 401k
Generous Parental leave & Flexible PTO
Health, vision, & dental insurance
75% discount on HelloFresh Subscription
Snacks, coffee, & catered lunches
Company sponsored outings
INACTIVE