Retail Sales Floor Support-Active

The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale. 

A day in a life…

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service

• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion

• Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor

• Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary 

• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program

• Flexible to support other areas of the store including order fulfillment and order pick-up

You own this if you have… 

• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment

• Excellent communication and interpersonal skills 

• Strong organization and follow-through 

• A knack for problem solving

• Proficiency with computers and an interest in learning new computer applications

• The ability to work a flexible schedule based on business needs