Full-Time

Inpatient Senior Customer Success Partner

Confirmed live in the last 24 hours

Qventus

Qventus

51-200 employees

Automates healthcare operations using AI technology

AI & Machine Learning
Healthcare

Senior

Remote in Canada

Category
Customer Success
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Sales
Requirements
  • Must have 5+ years of professional experience working at a leading healthcare consulting firm or in a professional services role at a workflow-oriented SaaS company
  • Project management experience for complex implementations in the provider-side healthcare setting
  • Knowledge of provider-side hospital operations
  • A track record of applying strong quantitative and analytical skills in prior roles
  • Ability to travel up to 25-35% nationwide
  • Business development, sales, or account management/growth experience
  • Knowledge of the landscape of acute care patient flow processes, challenges, and solutions
  • Change management experience
  • Experience working with product managers, engineers, and technical teams.
Responsibilities
  • Serve as the owner and accountable team member for assigned accounts/customers with limited oversight
  • Effectively lead complex engagements with matrixed teams (technical and operational) Articulate Qventus’ value proposition and create value for customers by establishing clearly defined business outcomes.
  • Build quarterly success plans with the appropriately identified cross-functional teams, objectives, timelines, risks, and metrics needed to achieve goals
  • Accountable for driving engagement with the Qventus platform across customers by creating and executing thorough and action-oriented plans
  • Leverages deep functional expertise in order to sustain buy-in from core users and executives around workflows and solution adoption
  • Proactively identify new workflows and expansion opportunities in each account to drive value for both the customer and Qventus
  • Create a customer base who is excited about Qventus and serves as a reference for prospective customers
  • Maintain and demonstrates the ability to manage customer relationships, from the client executive team to front-line leadership

Qventus provides a platform that uses artificial intelligence and machine learning to improve healthcare operations. The platform integrates data from Electronic Health Records and market data to automate various care processes. By optimizing resource utilization and increasing visibility within healthcare facilities, Qventus helps reduce patient stays and enhances the quality of care. It also aims to alleviate staff burnout by minimizing cognitive load, allowing healthcare workers to spend more time with patients. Unlike many competitors, Qventus focuses on strategic partnerships with healthcare organizations, demonstrating proven success in numerous deployments, including significant financial benefits for its clients. The goal of Qventus is to transform healthcare operations, making them more efficient and effective.

Company Stage

N/A

Total Funding

$108M

Headquarters

Mountain View, California

Founded

2012

Growth & Insights
Headcount

6 month growth

21%

1 year growth

28%

2 year growth

43%
Simplify Jobs

Simplify's Take

What believers are saying

  • Qventus' partnerships with major health systems like Banner Health and ThedaCare highlight its growing influence and successful deployments.
  • The company's high ratings in the KLAS Capacity Optimization Management report reflect strong customer satisfaction and market leadership.
  • Qventus' AI-driven solutions reduce staff burnout and improve patient care, making it an attractive workplace for healthcare professionals.

What critics are saying

  • The healthcare technology market is highly competitive, requiring continuous innovation to maintain a leading position.
  • Integration challenges with diverse EHR systems could pose operational risks and affect client satisfaction.

What makes Qventus unique

  • Qventus leverages AI, ML, and behavioral science to automate care operations, setting it apart from traditional healthcare management solutions.
  • The platform's integration with EHR systems provides real-time, actionable insights, enhancing operational efficiency and patient care.
  • Qventus has demonstrated significant financial benefits for clients, such as a $10+ million annual financial benefit for one facility, showcasing its tangible impact.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Medical, dental & vision plans

Stock options

Annual learning & development stipend

Generous vacation

Employee referral & bonus programs

401(K) plan

Fitness reimbursement

FSA & HSA

Parental leave program

Catered meals & snacks

Quarterly hackathons & team events