Cell Therapy Account Manager

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Kite, a Gilead Company, is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid, long-term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) T-cell therapies designed to empower the immune system's ability to recognize and kill tumours.

Gilead Sciences is a research-based biopharmaceutical company that discovers, develops, and commercialises innovative medicines in areas of unmet medical need. Our heritage of science and innovation and the curiosity and passion of everyone who works here has enabled us to provide medicines that help transform standards of care for more than 30 years. Gilead’s therapeutic areas of focus include liver diseases, infectious diseases, inflammatory diseases and cancer.

In the context of a growing portfolio, we have an exciting opportunity for an Account Manager, to join the cross-functional team for Cell Therapy in Kite, Gilead Sciences, Australia. The Account Manager will be part of a team responsible for delivering our current CAR-T portfolio and future products into the market.

This role requires very close collaboration with national and international colleagues from within Medical Affairs and the extended cross-functional team. The role is based in Sydney and cover the South West / ACT territory and will report to the Associate Director, Sales, Cell Therapy. 

The right candidate will be a knowledgeable and motivated professional with experience working across multiple brands and areas in the pre-launch and launch settings. There will be a strong focus on collaboration  and coordinating CAR T site qualification process for future potential sites.

Essential Job Functions

• Serve as the commercial point of contact for designated hospitals and referring centres.
• Primary point of contact to support all customer needs.
• Ensure appropriate patient identification.
• Manage internal customer facing partners to ensure the customers have a positive experience with Gilead and our products
• Navigate complex hospital environments and understand the needs/issues of various stakeholders at all levels within the account and find solutions to address these needs/issues.
• Collaborate and regularly communicate with colleagues in Quality, Pharmacovigilance, Marketing, and Customer Engagement.
• Engage with haematology Specialists to ensure appropriate patients are referred into Qualified Treatment centres.
• Maintain and continuously develop both disease state and product specific knowledge.
• Actively gain customer insights and provide timely follow-up on commitments and requests.
• Operate in compliance with all laws, regulations and policies that govern the conduct of activities.
• Develop significant business relationships with decision makers and key stakeholders within treatment centres.

Specific Responsibilities

• Support and Coordination of the qualification process of selected hospitals.
• Partner with marketing to oversee the execution of brand strategies, goals and promotional tactics aligned with customer facing efforts.
• Lead the development and execution of strategic account & commercial plans which will include clear goals and tactics aligned with corporate and commercial business objectives.
• Develop mechanisms and execute on processes to regularly monitor account activity against goals and provide on-going feedback to the marketing team.
• Manage a budget and use of budget/resources.
• Establish and maintain productive and collaborative working relationships with cross functional peers and teams across the Kite Pharma & Gilead organisation.
• Develop significant relationships with KOLs & the senior account level leadership as well as other decision makers.
• Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions, Facilitate and provide timely feedback to appropriate Kite Pharma & Gilead management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities.

Knowledge, Experience, and Skills

• Minimum 5 years Haematology sales experience
• Demonstrated ability and desire to provide unprecedented customer support across stakeholder groups
• Demonstrate initiative and a willingness to work hands-on and with a sense of urgency, in a fast-paced, environment
• Demonstrated ability to be a contributing member of a high performing team where individual and team success align
• Experience executing with products/therapies that require complex customer delivery including logistics management
• Ability to successfully work and collaborate with field based and internal cross functional partners
• Strong business acumen and ability to evaluate and apply data to inform decision making
• Outstanding written, verbal and presentation skills with internal and external stakeholders.
• Scientific educational background preferred, or other related graduate-level degree is preferred
• Possesses a long term, strategic understanding of the Haematology/Oncology & SCT market in Australia
• Launch experience within academic hospitals is a must.
• Experience with managing large accounts including strategic planning, problem solving and execution. Working knowledge of regulatory and compliance and ability to work daily with SOPs.
• Exceptional organisational and time management skills
• Requires limited travel initially which may be both domestic and international. Travel will be extended over time to other states.
• Exceptional interpersonal and influencing skills
• Strong written and verbal communication skills
• Ability to build consensus across multiple cross-functional teams
• Proven ability to successfully communicate and execute organisational goals and brand strategies.
• Develop significant relationships across all levels of the hospital's environment including decision makers and influencers.

Please note that we are looking to complete 1st round interviews on 15th April (these will be virtual) and 2nd round interviews on 30th April in our Melbourne Head Office.

Gilead Leadership Commitments

You will be a role model of the Gilead Leadership Commitments, which are five principles that articulate clear expectations for behaviours and mindsets o fall Gilead employees. The Leadership Commitments include I Am Bold, I Care, I Listen, I Trust, and I Own.

Commitment To Diversity and Inclusion

We want all our employees to embrace and leverage each other’s talents and diverse perspectives, foster a sense of belonging, achieve their full career potential, and contribute to the team’s success. This is demonstrated through our Silver Status in the Australian Workplace Equality Index.

As an equal opportunity employer, Gilead Sciences is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, colour, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.