Full-Time

Vice President

Client Experience

Confirmed live in the last 24 hours

Weber Shandwick

Weber Shandwick

1,001-5,000 employees

Global communications and marketing firm

Consulting
Consumer Software
Social Impact

Expert

Toronto, ON, Canada

Category
Customer Success Management
Sales & Account Management
Required Skills
Communications
Requirements
  • 10+ years of communications experience, ideally in an agency setting
  • Experience leading and growing complex accounts
  • Excellent knowledge of the Canadian media and social landscape
  • Creative and a strategic thinking
  • A track record in building strong client relationships and leading teams that deliver results
  • Proven leadership skills, with the ability to inspire a team by motivating, coaching, consistently providing feedback, and leading by example
Responsibilities
  • Serve as the primary account lead, day-to-day counsel and trusted advisor to stakeholders across our clients’ organization.
  • Develop an in-depth knowledge of our clients’ businesses, anticipate their needs and be their go-to for guidance and problem solving.
  • Work with clients to translate their needs into meaningful and actionable briefs and communicate expectations/goals to your team – planning and activating the work across our integrated media, creative, insights and project management teams.
  • Be accountable for the delivery of innovative high-quality work – maintaining consistency across the account.
  • Manage account financials and contribute to driving growth – ensuring team billability and account profitability.
  • Lead financial planning/forecasting and work with agency operations teams to determine short- and long-term staffing and talent needs.
  • Contribute innovative ideas for client and new business work – inspiring ideation amongst team members.
  • Develop positive relationships with partner agencies and work collaboratively as part of integrated agency teams – always working toward the best possible outcome for our clients.
  • Lead an integrated account team comprised of both direct reports, as well as members of other teams across the agency.

Weber Shandwick provides communication and marketing services, focusing on public relations, advertising, and digital marketing. The firm works with a variety of clients, including corporations, non-profits, and government agencies, to create campaigns that engage audiences and achieve measurable results. Their services include media relations, crisis management, social media strategy, content creation, and influencer marketing, with revenue generated through service fees for these tailored solutions. What sets Weber Shandwick apart from competitors is its strong commitment to diversity, equity, and inclusion, as well as sustainability initiatives that help clients address climate change. The company also emphasizes innovation, utilizing AI and analytics to enhance its offerings and deliver culturally relevant storytelling that drives business success.

Company Stage

M&A

Total Funding

$2.2M

Headquarters

Hempstead, New York

Founded

2001

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven tools like the Earned Impact Value Tool boost campaign effectiveness and client engagement.
  • Focus on mental health in workplace wellness expands opportunities in employee engagement services.
  • Sustainability trends allow Weber Shandwick to leverage environmentally responsible practices in campaigns.

What critics are saying

  • Boutique PR firms offering specialized services threaten Weber Shandwick's market share.
  • AI-driven PR tools may reduce demand for traditional services, impacting revenue.
  • Global data privacy regulations could complicate digital marketing strategies for Weber Shandwick.

What makes Weber Shandwick unique

  • Weber Shandwick excels in multicultural communications, aligning with rising demand for specialized strategies.
  • The firm is recognized for its innovative AI-driven PR tools, enhancing client engagement.
  • Commitment to diversity and inclusion sets Weber Shandwick apart in the communications industry.

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