Product Marketing Manager

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

If you have ambitions to be a part of a Best in Class organization, Samsung Electronics America is the place to be.  The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.

Responsible for the execution of the product-planning life cycle.  This role will execute and lead the development, life cycle and validation management of Samsung products.  This role will initiate new product technology developments, product introductions, and model launches in support of AT&T product sales teams.   

Key Responsibilities

• Serve as a SME for product development and life cycle inquiries to all functions of SEA and externally to AT&T. 
• Primary point of contact for project status for devices and services. Responsible for new feature and service approvals and application update approval process
• Executes strategic product development plans and programs for initial product design, development, field & lab testing and performance and pre and post launch activities.
• Coordinates product availability and product launches issues, customer support, sales, field support, and customer engineering.  Resolves all cross-functional issues and provides technical analysis and support to customers. 
• Communicates project status to the product planning and logistics teams to ensure fulfillment of contractual commitments. 
• Reviews user manuals and documentation to maintain accuracy and consistency. 
• Facilitates meetings with R&D development, sales, marketing, deployment and service personnel to develop and execute cohesive and comprehensive plans to satisfy customer's requirements and SEA's product performance expectations. 
• Maintains close and frequent working relationships with SEA manufacturing, engineering, distribution management, internal departments, and customers to optimize delivery of products within projected timelines and according to contractual agreements. 
• Participates in development of specific customer strategies, services and products.
• Coordinates and develops reports, management analysis, and technical information for the effective communication of project teams' performance and progress against plans.   Provides technical product information to Headquarters, R&D, and manufacturing for future product planning, developments, and introductions.  Perform ad hoc assignments, as requested. 
• Responsible for routine or standard technical problems and responds to standard requests from internal and external customers.  Makes decisions within guidelines and policies.  Is accountable for the contributions of the project sub-team.

Skills and Qualifications

Develop and maintain excellent working relationships with all assigned levels within and outside the company. The ability to convince others, in a potentially adversarial and highly technical environment, including customer leadership, VPs, directors & managers, staff, and vendors with opposing views to accept/approve plans, technical, and project recommendations. Plan, organize, and prioritize multiple complex assignments and projects. Read and interpret detailed and complex engineering product development and marketing documents, media materials, and contracts (or related documents) based on corporate legal and marketing standards and philosophy. Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels, especially in the sales and marketing, logistical, or financial areas of clients, prospects, and SEA. Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established timeframes. Ability to lead and direct the activities of staff members in order to achieve customer business objectives and team goals and to complete assigned projects within established timeframes and specifications.  The ability to develop tasks and work assignments, clearly define objectives, and give direction with applied knowledge of alternatives and decision-making experience to guide subordinates. Interact with all levels within the organization and has frequent external contacts.

• Bachelor's Degree with 6-10 years of directly related experience is required.
• Advanced degree in business or a technical discipline preferred with 6-9 years of experience.
• Prior experience with mobile product management required.  
• Experience leading large projects and driving alignment across multiple cross-functional teams required.
• Experience working directly with external customers preferred.
• Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary range for this role is expected to be between $120,500 and $149,000 plus 20% target bonus. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.