Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world’s largest enterprises. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is growing rapidly, with 900% revenue growth since 2021, and is looking for world-class talent to keep building with us.
The Role
This is a unique opportunity to build Apollo’s Product Education team from the ground up. The mission of this team will to be create delightful educational content that will help our customers unlock the full potential of Apollo’s sale intelligence and engagement platform. As the founding leader of the team, your primary responsibility will be to set and execute the vision and roadmap for the Apollo Academy curriculum and our Knowledge Base (support center articles) and build out a roster of writers and multimedia content developers to create engaging and helpful content for our different user segments.
You will work collaboratively across product, marketing, sales, design and customer experience to understand our customers’ biggest pain points, and use those to develop articles, videos, and training modules to make sure every user on Apollo is successful.
Responsibilities:
- Partner with key stakeholders across product, marketing, sales, design and customer experience to create best-in-class educational content for Apollo users
- Partner with design and engineering to create a delightful Academy and Knowledge Base experience
- Build out a roster of writers and content designers to deliver high quality content on a scalable, repeatable cadence
- Deeply understand our users’ needs and create educational content that drives our user activation and engagement goals
About you:
- 4+ years of experience in educational content development in a fast-growing SaaS company (sales industry experience preferred)
- A player / coach who is willing to roll up their sleeves to build out the content themselves while ramping up a team to do this at scale
- Experience in creating engaging and delightful content that meaningfully helps customers be successful with the product
- Proven track record of building strong collaborative relationships with teammates from a variety of backgrounds, geographies and disciplines.
- Bias towards action
- Excellent project management skills
- Excellent verbal and written communication skills
- Bonus: Familiarity with using LMS and Knowledge Base systems (Intercom, Zendesk KB)
What You’ll Love About Apollo
Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!
