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Head of Product Education
Confirmed live in the last 24 hours
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • 4+ years of experience in educational content development in a fast-growing SaaS company (sales industry experience preferred)
  • A player / coach who is willing to roll up their sleeves to build out the content themselves while ramping up a team to do this at scale
  • Experience in creating engaging and delightful content that meaningfully helps customers be successful with the product
  • Proven track record of building strong collaborative relationships with teammates from a variety of backgrounds, geographies and disciplines
  • Bias towards action
  • Excellent project management skills
  • Excellent verbal and written communication skills
Responsibilities
  • Partner with key stakeholders across product, marketing, sales, design and customer experience to create best-in-class educational content for Apollo users
  • Partner with design and engineering to create a delightful Academy and Knowledge Base experience
  • Build out a roster of writers and content designers to deliver high quality content on a scalable, repeatable cadence
  • Deeply understand our users' needs and create educational content that drives our user activation and engagement goals
Desired Qualifications
  • : Familiarity with using LMS and Knowledge Base systems (Intercom, Zendesk KB)
Apollo.io

51-200 employees

End-to-end sales strategy foundation
Company Overview
Apollo strives to be the leading provider of retirement income solutions to institutions, companies, and individuals.
Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Financial Planning
Company Core Values
  • Safety - Ensuring the safety of our employees, our plant, and product use
  • Care - Caring for the welfare of each other, our customers, and all that we do
  • Trust - in the ability, integrity, and motivation of each other and our customers