Deputy Director

ABOUT THE JOB

The ACLU seeks applicants for the full-time position of Deputy Director of Development Data & Systems in the Development Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.

The ACLU’s passionate community of donors and activists is stronger than ever. The mission of the ACLU’s Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union. We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by engaging donors how they wish to engage, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support.

WHAT YOU'LL DO

Reporting to the Director of Development Data, Systems & Revenue Operations (DDSRO), the Deputy Director, Development Data partners with the Director to lead the implementation of DDSRO’s data strategy through key internal and external partnerships and collaboration. The deputy will serve as the ACLU’s fundraising data thought leader with a goal of making the right data as broadly accessible as possible and will lead the DDSRO data teams in bringing this vision to fruition as the ACLU migrates to a new fundraising system. The right candidate will be a highly effective communicator and leader, working as a trusted advisor to the Salesforce steering committee, the fundraising data working group, nationwide fundraisers, DDSRO teams, DDSRO partners, and external vendors on driving development data structure, integrity, policies, processes, tools, and assets to inform, advance, and support fundraising strategic goals. The right candidate will also be a strong team leader, able to cultivate disparate skillsets and manage team performance to ensure data is designed well and kept to standards established in the data SLA.

This is a 12-month term-limited role, and an ideal opportunity for a strategic, collaborative, empathetic, and forward-thinking data leader to apply their skills, experience, and expertise to harness data for the ACLU’s mission.

YOUR DAY TO DAY

• In partnership with the Director of DDSRO and in collaboration with the Development leadership team and key technology strategists at the ACLU, develop a vision of how fundraising data will be structured and managed at the ACLU in the next 12 months, leveraging a fundraising CRM system migration project as a catalyst for change. Design a system-agnostic fundraising data structure that best serves the ACLU’s fundraising goals and serves as a basis for the approach to the data migration to the new fundraising CRM, as well as a tool for identifying data improvement initiatives in the current state. Document the data structure and lead open dialogues and discussions with internal and external stakeholders on benefits, impacts, and downstream effects of data structural changes.
• Work with the Director of Development Data & Systems in developing an 12-month roadmap to the future state, identifying scope of the data migration in the CRM implementation project and developing project proposals for any tangential initiatives needed to ensure the success of the model and the future-state vision. Serve as the data lead for the migration for the implementation, including leading the DDSRO data team in mapping and testing the data to ensure sound and effective structure and good hygiene. Lead tangential strategic projects and initiatives when necessary, ensuring goals and timelines are met for each project.
• Work with Development leadership and cross-functional stakeholders to establish a service level agreement for data integrity and availability, perform a gap analysis on current operations, and build improvement projects into the 12-month roadmap.
• Lead the campaign data team, fostering skills and professional growth and managing performance to ensure goals are met, roadmap is executed on time and on budget, and the standards set in the SLA are met or exceeded.
• Set data policy and usage standards that ensure uniform, accurate, and reportable data in partnership with the Technology team, the Data Governance and Privacy team, and other stakeholders. Oversee monitoring and auditing programs, and develop new ones where needed, to ensure compliance with policy, usage standards, ACLU data privacy and governance practices, ethical and equitable use of data, and laws and regulations.
• Assist in the development and management of the DDSRO roadmap, resourcing, and capacity planning, working with cross-functional peers to ensure roadmaps align and work together to produce and make available accurate and useful data.
• Serve as the deputy for Director of Development Data and Systems as needed, stepping in on strategic planning, roadmapping, and team leadership in Director’s absence and leading strategic projects independently.
• Serve as SME for technology projects that touch fundraising data, ensuring all data sources align and interact with integrity.
• Stay abreast of industry and technology trends and best practices related to fundraising data, data governance, data privacy, and their implications for ACLU fundraisers’ work.
• Foster a data-driven culture, providing Development leaders with the data and insights that support decision-making, strategy, performance, and measurable business outcomes.
• Clearly communicate nuances about data to both technical and non-technical audiences.
• Keep abreast of ACLU evolving security and privacy policies and ensure compliance with new laws and internal policies.
• Demonstrate a commitment to diversity within the office; use a personal approach that values all individuals and respects differences in regard to race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability and socio-economic circumstance
• Other duties and special projects as assigned

FUTURE ACLU'ERS WILL

• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

WHAT YOU'LL BRING

• Experience developing data strategy, data architecture and/or data structure, and data policies for large fundraising data sets in a non-profit environment
• Experience leading data teams, fostering skill development and professional growth, and managing performance
• Experience with Salesforce data structures
• Expert-level SQL knowledge
• Experience managing roadmaps and leading large, cross-functional, high-profile technology projects
• Experience partnering with third-party vendors and cross-functional stakeholders such as Engineering, Product, and Analytics teams
• Demonstrated analytical, negotiation and facilitation skills to interpret and align business needs across disparate stakeholders
• Ability to manage a multi-faceted workload independently, while successfully setting priorities and meeting deadlines
• Commitment to the mission of the ACLU
• Commitment to work collaboratively and respectfully toward resolving obstacles and/or

PREFERRED QUALIFICATIONS

• Salesforce Non-Profit Consultant experience preferred
• Experience with BBCRM and/or Hightouch
• Experience with Salesforce data in a fundraising environment preferred

COMPENSATION

WHY THE ACLU

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.

We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. 

At the ACLU, we offer a broad range of benefits, which include:

• Time away to focus on the things that matter with a generous paid time-off policy
• Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• Plan for your retirement with 401k plan and employer match
• We support employee growth and development through annual professional development funds, internal professional development programs and workshops

OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION

Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change.  We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.

With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.    

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email [email protected]. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.