Partner Development Operations

Job Overview:

Do you have experience managing Partner Development Operations? Do you enjoy managing multiple tasks or projects – and managing them to completion? Do you enjoy supporting a team and working in a fast-paced environment? Are you proficient in Microsoft Excel and eager to learn new software? Brook Health is looking for someone with strong technical and communication skills, project management background, and high attention to detail. This person will play a key role in supporting our Sales and Customer Success teams based in New York and Boston. On an average day, you may be generating reports and sending them to the Sales Director, building out processes in HubSpot, and utilizing salesforce to read, highlight, and analyze gaps in our sales reports. Process data trends and communicate to the Sales Director any gaps you’re seeing. Reviewing the execution of contracts, analyzing data to solve a business issue, or supporting plans for an upcoming Sales event at health care clinics, etc. You will be expected to become an expert in our customer data systems, internal processes, and stewardship practices.

Location: Boston, MA
Hybrid Model: 3 days per week on-site
Compensation Band: $90,000 - $140,000 DOE

Key Responsibilities:

• Own processes within core business deliverables including: Item set-up and maintenance; Sales plan maintenance; Standard business reporting. 
• Supporting Sales and Partner Development in helping facilitate contracts. 
• Providing sales information, managing follow up, scheduling further meetings, and all other functions required to support the sales process.
• You are responsible for the Brook Sales hub which is managed through Hubspot. 
• Responsible for communicating accurate/timely information and tracking/checking accuracy and reasonableness of numbers. 
• Ability to maintain positive, collaborative relationships to interface effectively with multiple internal and external parties.
• Respond professionally to internal and external inquiries using systems knowledge, creative investigation, innovative follow up and problem-solving techniques
• Strong communication skills necessary to explain information received from clients and patients, including the ability to turn insight into action, and confidence to communicate thoughts on the business operation.
• Administrative support to drive work processes and execution to meet or exceed business objectives with the highest level of attention to detail. 
• Act as an interdepartmental coordination specialist (liaison with Evaluation, Marketing, Sales, Healthcare Clinics, Customer Service, patients,, Purchasing, Operations, Planning, as required)

Attributes for Success

• Candidates must have a High School diploma or GED or equivalent education.
• Analytics: Competency in developing business/category mastery, and ability to leverage analytics and data into insights.
• Prior experience in sales administration in a professional setting preferred or have demonstrably strong technical skills and high aptitude for learning new software/systems.
• Possess excellent written, verbal, and interpersonal communications skills.
• In depth experience with HubSpot.
• Mastery of Microsoft Office including excellent proficiency with Outlook, strong Excel and Word skills and ability to generate presentation-quality documents in PowerPoint.
• Authorization to work in the US (we are unable to support any visa sponsorships or C2C at this time).