Forward Deployed Engineer

About Quartermaster

At Quartermaster AI, we believe the ocean should be a safe and sustainably managed resource for all. We develop cutting-edge AI and robotic systems that enable vessels to sense, compute, and communicate in the open ocean, enhancing maritime domain awareness for those who need it most. By fusing emerging technologies with real-world applications, we’re pushing the boundaries of what’s possible in maritime intelligence.

Equal Employment Opportunity (EEO) Statement

Quartermaster AI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive

environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

We encourage individuals of all backgrounds to apply and join us in shaping the future of defense technology. If you require accommodations during the application or interview process, please let us know.

About the Role:

We are seeking a Forward Deployed Engineer to join our team and serve as the primary technical point of contact during field deployments. This is a highly hands-on, travel-intensive role where you will work directly with the field operations team to install, maintain, and troubleshoot our hardware systems in dynamic, real-world maritime environments. The ideal candidate is resourceful, adaptable, and comfortable working under pressure in remote or challenging environments. You will think on your feet to get the product working, document areas for improvement, and work with the engineering team to develop fixes, sometimes even fabricating and implementing solutions on-site. This is a critical role that bridges the gap between product engineering and field operations, ensuring our systems operate reliably and safely in the harshest conditions.

Key Responsibilities:

• Deploy and install Quartermaster AI systems on vessels worldwide, ensuring proper operation and configuration.
• Diagnose and troubleshoot issues with hardware and system performance during field operations.
• Identify and implement quick fixes to keep systems operational.
• Provide engineering support to the field operations team during installations and maintenance.
• Document areas for design improvement and provide actionable feedback to the engineering team.
• Collaborate with mechanical, electrical, and software engineers to design and implement long-term fixes and improvements.
• Occasionally fabricate custom solutions on-site using available materials and tools.
• Develop and deliver technical training to field operators and customers to ensure smooth system operation.
• Create and maintain detailed documentation of system configurations, fixes, and lessons learned.

Qualifications (Preferred):

• Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, or a related field. 5+ years of experience in field engineering, hardware deployment, or similar hands-on roles.
• Experience working in maritime or other challenging environments (e.g., offshore, military, aerospace), or willingness to adapt to them.
• Strong understanding of mechanical and electrical systems.
• Experience with rapid prototyping, fabrication, and field repair.
• Excellent problem-solving skills and the ability to improvise solutions in the field.
• Strong communication skills and ability to work with multidisciplinary teams.
• Willingness and ability to travel frequently, including internationally and in remote locations.
• Comfortable working in challenging physical environments (e.g., shipboard, exposed to weather).
• Ability to work independently under minimal supervision and make decisions in high-pressure situations.

Work Environment:

• Extensive global travel required (up to 80%).
• Work on ships and in remote locations.
• Collaboration will occur via online tools, with occasional team meetings.
• The role may require availability outside standard working hours during deployments.