Full-Time

Associate Director

Student Experience and Academics

Posted on 8/15/2025

Deadline 2/14/26
University of Chicago

University of Chicago

Compensation Overview

$67k - $72k/yr

Chicago, IL, USA

In Person

This position is currently expected to work a minimum of three days per week in the office.

Category
Education
Requirements
  • Minimum requirements include a college or university degree in related field.
  • Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Responsibilities
  • Coaches and advises students 1:1 holistically on career, academic, and student life topics.
  • Builds strong and sustainable relationships and maintains existing relationships with employers.
  • Facilitates onboarding, career programming, academic advising sessions, and milestone tracking.
  • Collaborates with faculty, alumni, and central Booth departments to deliver integrated student support.
  • Coordinates communication and student engagement initiatives, including events, newsletters, and resource platforms.
  • Tracks student progress and provides interventions for students at risk or in need of additional support.
  • Contributes to team-wide learning by sharing expertise in your SME area and participating in cross-training to build a resilient, collaborative team.
  • Fosters a culture centered on positivity, inclusivity, responsiveness, innovation, and professional growth.
  • Partners with Careers SME and help students align academic choices with career ambitions.
  • Serves as the primary academic advisor for MiM and MiF students, guiding them through curriculum planning, course registration, and graduation requirements.
  • Develops and maintains advising tools, planning guides, and onboarding materials to support academic decision-making.
  • Interprets and communicates academic policies to students, ensuring compliance and supporting informed decision-making.
  • Monitors academic progress and works with students at risk, making referrals to tutoring, wellness, or academic resources.
  • Liaise with faculty, registrar, and faculty directors to ensure clear communication of expectations and policies.
  • Coordinates communication from students and faculty to inform future advising structures and academic program enhancements.
  • Supports student onboarding through academic orientation, Q&A sessions, and continuous touchpoints throughout the program year.
  • Leads facilitation of academic policies including substitution, petitions, accommodations and probations.
  • Conducts regular knowledge-sharing sessions to equip peers with advising frameworks, academic policies, and student support scenarios.
  • Develops a core advising toolkit that can be used by non-SME team members to triage academic inquiries.
  • Manages on-boarding efforts related to coursework and academic planning delivered through various channels and on-line tools. Works mostly independently to facilitate graduation-related functions related to academic and degree requirements.
  • Has a deep understanding related to the development of programming for non-academic matters, such as health and wellness and curricular programming. Designs and produces material for the handbook and other academically-related publications.
  • Performs other related work as needed.
Desired Qualifications
  • Bachelor’s degree.
  • Master’s degree.
  • At least five years of experience in academic advising, academic operations, or student support within higher education.
  • Demonstrated proficiency with MS Office (Word, Excel, PowerPoint, and Outlook).
  • Familiarity with advising systems, student records platforms, and learning management tools, such as Canvas.
  • Strong understanding of academic policy, curriculum structures, and graduate-level program design.
  • Engage with diverse student populations and support varying academic needs and aspirations.
  • Highly organized, empathetic, and solutions-focused with excellent interpersonal communication skills.
  • Outstanding verbal, written, and presentation skills, as well as organizational skills.
  • Work independently with little supervision; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes.
  • Excellent strategic planning, critical thinking, analytical, and persuasion skills.
  • Handle multiple detailed tasks/projects simultaneously and meet strict deadlines with frequent interruptions.
  • Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty and corporate contacts in a multitude of communication methods, including in-person, email, and phone.
  • Professional demeanor, including tact, discretion, and a customer service-oriented approach.
University of Chicago

University of Chicago

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