Senior Business Operations & Strategy Manager @ Momentive

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

The Business Operations & Strategy team is an agile group of problem solvers responsible for driving SurveyMonkey’s strategic priorities and delivering on critical operational initiatives to scale the business.

As a Business Operations & Strategy Manager / Sr. Manager, you will collaborate with SurveyMonkey cross-functional leaders and external partners to drive strategic, data-driven, and customer-centric decision-making for the company.

What you’ll be working on

Lead the development and execution of the company’s strategic priorities in alignment with organizational goals
Conduct thorough analysis, providing insights and recommendations to drive decision-making and business growth
Be responsible for long-term partnerships and integration strategy and execution, acting as primary liaison with external partners and exploring collaboration opportunities
Streamline processes to improve efficiency of internal operations as well as relationships with SurveyMonkey partners
Partner with R&D, Go-to-Market, and other internal cross-functional teams on key strategic priorities

We’d love to hear from people with

6+ years of work experience; 3+ years at a top-tier Management Consulting, Investment Banking, or Private Equity firm, or experience working in a similar BizOps role at a technology company
Strong verbal and written communication skills, with ability to thoughtfully structure content, effectively presenting to company leaders and external partners
Exceptional analytical skills and ability to translate data into actionable insight
Self-starter comfortable establishing structure and managing multiple priorities in a fast-paced environment
Demonstrated ability to cultivate strong, trust-based relationships with internal cross-functional teams, external partners, clients, and stakeholders at all levels
Proven track record of leading cross-functional teams and driving successful business operations and strategic initiatives
Passion for learning about SaaS and online business models; experience with surveys is a plus
Proficiency in Excel and PowerPoint, or Google equivalents

#LI-remote

Why SurveyMonkey? We’re glad you asked

SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.

Our commitment to an inclusive workplace

SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

6 month growth

1 year growth

2 year growth

Benefits