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Full-Time

Site Reliability Engineer

Remote

Posted on 9/5/2024

PayNearMe

PayNearMe

51-200 employees

Flexible payments platform for diverse transactions

Fintech
AI & Machine Learning

Senior, Expert

Remote in USA + 1 more

Category
DevOps & Infrastructure
Site Reliability Engineering
Required Skills
Datadog
Chef
Bash
Kubernetes
Microsoft Azure
Python
Puppet
Management
Git
Docker
AWS
Terraform
Ansible
Development Operations (DevOps)
Splunk
Google Cloud Platform
Requirements
  • +7 years of experience in SRE, DevOps, or a related role.
  • Proficient with cloud platforms such as AWS, GCP, or Azure. Experience with EC2, RDS, VPCs, and security groups is essential.
  • Strong experience with Kubernetes and Docker, including deployment, scaling, and management of containerized applications.
  • Expert in using Terraform for infrastructure as code. Proficient with configuration management tools such as Ansible, Puppet, or Chef.
  • Extensive experience with monitoring and observability tools like Datadog, Prometheus, Grafana, ELK stack, or Splunk. Skilled in setting up detailed monitoring and logging systems.
  • Familiarity with GitLab CI or similar tool for continuous integration and deployment. Experience in setting up and managing pipelines.
Responsibilities
  • Design, implement, and maintain scalable and resilient infrastructure using Terraform for infrastructure as code, ensuring high availability and performance.
  • Deploy, manage, and optimize Kubernetes clusters and containerized applications using Docker. Implement best practices for container orchestration and management.
  • Develop and maintain comprehensive monitoring and observability solutions using Datadog. Ensure detailed visibility into system performance and application health.
  • Define, monitor, and maintain Service Level Objectives (SLOs) and Service Level Agreements (SLAs) to ensure reliable and consistent service delivery.
  • Respond to incidents, perform root cause analysis, and implement solutions to prevent recurrence. Participate in post-incident reviews and contribute to blameless postmortems.
  • Ensure the reliability and stability of our production environments. Continuously assess and improve system reliability, identifying and addressing potential points of failure.
  • Develop automation scripts and tools to reduce manual intervention and improve system reliability using Python, Bash, or Go. Implement and improve CI/CD pipelines.
  • Enhance and maintain continuous integration and continuous deployment pipelines using GitLab CI. Ensure seamless and reliable deployment processes.
  • Assist in capacity planning and ensure that systems are scalable to meet future demands. Implement auto-scaling strategies where applicable.
  • Implement security best practices and ensure compliance with industry standards. Regularly review and update security policies and procedures.
  • Work closely with development teams to ensure reliability and scalability of new features and services. Provide technical support and guidance on infrastructure-related issues.
  • Develop and maintain internal tools and services that enhance the efficiency and reliability of our operations.
  • Participate in an on-call rotation to address production issues and collaborate in incident response efforts.

PayNearMe provides a payments platform that allows customers to pay in various ways, including cards, ACH transactions, cash, and mobile payment methods like PayPal and Apple Pay. This flexibility caters to a wide range of clients, such as consumer lenders and online gaming companies, enhancing the payment experience for both customers and businesses. The platform includes a secure cash payment service available at over 60,000 retail locations, making it easier for businesses to collect payments. PayNearMe's user-friendly design improves the productivity of collections agents, and the company uses artificial intelligence to personalize customer experiences based on payment data. Unlike many competitors, PayNearMe offers a comprehensive range of payment options and has been recognized as one of the top digital payments companies. The goal of PayNearMe is to provide a seamless and convenient payment experience for all users.

Company Stage

Series D

Total Funding

$204.5M

Headquarters

Santa Clara, California

Founded

2009

Growth & Insights
Headcount

6 month growth

3%

1 year growth

6%

2 year growth

31%
Simplify Jobs

Simplify's Take

What believers are saying

  • PayNearMe's recognition as one of the world's Top 40 Digital Payments Companies by CNBC and Statista highlights its industry leadership.
  • The exclusive partnership with Mohegan Digital for Pennsylvania online gaming positions PayNearMe as a key player in the growing iGaming market.
  • Innovations like Smart Switch for card processing redundancy demonstrate PayNearMe's commitment to reliability and customer satisfaction.

What critics are saying

  • The highly competitive fintech market requires continuous innovation to maintain a competitive edge.
  • Dependence on partnerships, such as with Trustly, could pose risks if these relationships falter or if integration issues arise.

What makes PayNearMe unique

  • PayNearMe offers a comprehensive range of payment options, including cash payments at over 60,000 retail locations, which is rare among fintech competitors.
  • The integration of AI for personalized customer experiences and the use of payments data sets PayNearMe apart in the fintech landscape.
  • Their recent partnership with Trustly to enhance Open Banking technology provides a modern, real-time payment solution that many competitors lack.
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