Full-Time

Store Supervisor/Bilingual Spanish preferred

Posted on 2/4/2025

TD Bank

TD Bank

10,001+ employees

Offers banking and financial services

Fintech
Financial Services

Compensation Overview

$24 - $33.50Hourly

Junior, Mid

Philadelphia, PA, USA

Category
Commercial Banking
Finance & Banking
Required Skills
Sales
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets

You match the following TD Bank's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • HS Diploma or GED required; undergraduate degree preferred
  • 2+ years related experience working with customers and or sales in any capacity or equivalent
  • Notary License (preferred)
  • Previous supervisory or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service
  • Proven ability to meet and exceed Customers' expectations
  • Strong organization skills to handle multiple tasks in a fast-paced environment
  • Effective verbal and written communication skills
  • Sound judgment in decision making and problem solving
  • Ability to multi-task and maintain order in the Store
  • Good working knowledge of Outlook, Lotus Notes, Word and Excel
  • Ability to supervise and lead others
  • Ability to provide community services
Responsibilities
  • Supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures
  • Drives, reinforces, and demonstrates meeting Operational, Customer and Sales objectives
  • Manages the Store in the absence of any other manager
  • Provides supervisory oversight to a team of advice and service colleagues
  • Monitors workflows for the teller team and platform, prioritizing tasks and delegating duties
  • Drives operational excellence in the Store, including cash handling and vault management
  • Engages in conversations with customers about loan products
  • Leads, develops and coaches the team on delivering effective Customer service
  • Acquires and deepens the Store Customer base through proactive sales and service activities
Desired Qualifications
  • Notary License (preferred)
  • Previous supervisory or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service

TD Bank offers a variety of banking services for individuals, businesses, and corporations, primarily in North America. Its main services include personal banking, business banking, and wealth management, which encompass checking and savings accounts, credit cards, loans, mortgages, and investment products. The bank provides digital banking solutions that enable clients to manage their finances through online platforms and mobile applications, featuring services like bill pay, mobile deposits, money transfers, and card management. Unlike many competitors, TD Bank focuses on a broad range of services catering to both everyday consumers and large enterprises. The goal of TD Bank is to provide accessible and comprehensive financial services to meet the diverse needs of its clients.

Company Size

10,001+

Company Stage

IPO

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1955

Simplify Jobs

Simplify's Take

What believers are saying

  • Digital banking adoption is driving demand for enhanced mobile banking features.
  • Open banking allows TD Bank to collaborate with fintech for personalized services.
  • Sustainability trends support TD Bank's focus on green finance initiatives.

What critics are saying

  • Competition from fintechs pressures TD Bank to innovate rapidly.
  • Rising interest rates may reduce demand for new home loans.
  • Remote work trends could impact TD Bank's commercial real estate investments.

What makes TD Bank unique

  • TD Bank is leveraging AI for advanced fraud detection and prevention.
  • The bank is integrating ESG criteria into its lending and investment decisions.
  • TD Bank is exploring blockchain for cross-border transaction efficiency.

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Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Professional Development Budget

Mental Health Support

Wellness Program

Performance Bonus

Company News

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Newswire
Jan 28th, 2025
TD Bank Group to Issue NVCC Subordinated Debentures

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Monitor Daily
Sep 27th, 2024
TD Bank Appoints Bregenzer and Gateman as Co-Heads of U.S. Commercial Banking

TD Bank appointed Andy Bregenzer and Jill Gateman as co-heads of U.S. commercial banking.

CityNews
Sep 19th, 2024
TD CEO to retire next year, takes responsibility for money laundering failures

TD Bank Group, which is mired in a money laundering scandal in the U.S., says chief executive Bharat Masrani will retire next year.

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