Field Service Engineer

Job Requirements

Why work for us?

Alkegen brings together two of the world’s leading speciality materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and speciality insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before. 

With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.

Alkegen offers a range of dynamic career opportunities with a global reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best.  Come grow with us!

Job Requirements:

The Field Service Engineer provides engineering, technical service, field inspections and customer support for the sale of Industrial Filtration products. This position will travel to end users and provide full inspections and provide solutions to customers.  Will provide customers technical reports including recommendations, maintenance, and needed repairs of equipment to operate more efficiently.  Support Industrial Filtration sales engineers in efforts to grow the end-user market.

Responsibilities:

• Visit potential customers by providing inspections of pollution control equipment.

• Provide written reports on findings, maintenance recommendations and solutions to any outstanding operational issues.

• Work closely with sales engineers and the AE team to win bag/cage opportunities by providing technical services.

• Visit customer sites and oversee the installation and start-up of filter bag/cage projects. 

• Provide and coordinate any additional technical services, including used bag analysis, leak detection, etc.

• Maintain strong positive relationships with end users/customers for existing and future opportunities.

• Collaborate in a team approach with employees across multiple functions and departments, including Customer Service, Manufacturing, Marketing, Sales, New Product Development, and R&D.

• Attend trade shows as required to provide technical assistance to potential customers.

Qualifications/ Experience:

• Engineering degree or even a Diploma in a relevant field can be considered.

• Self-motivated, competent in personal time and strong project management skills are expected.

• Proven technical and critical thinking skills.

• Highly organized and detail-oriented.

• Ability to relate technical information to non-technical customers.

• Three to five years of experience working with OEMs, end users of pollution control equipment.

• Excellent verbal and written communication, interpersonal, customer service and sales skills.

• Travel Requirement: 30–60% travel is expected.

• Proficiency in the Microsoft Office Suite

If you are interested in being part of a world-class organization here at Alkegen then we would love to hear from you.

At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.

Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, colour, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.