Support Engineer
US Federal
Posted on 2/7/2024
INACTIVE
GitLab

1,001-5,000 employees

Repository hosting manager tool
Company Overview
It is GitLab's mission to make it so that everyone can contribute. When everyone can contribute, users become contributors and greatly increases the rate of innovation.

Company Stage

N/A

Total Funding

$1.4B

Founded

2014

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

5%

1 year growth

5%

2 year growth

29%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Bash
Kubernetes
Git
Ruby
Ruby on Rails
Development Operations (DevOps)
Linux/Unix
CategoriesNew
DevOps & Infrastructure
Requirements
  • US citizenship
  • Experience in managing customer facing cases
  • Linux systems administration knowledge
  • Scripting languages (Ruby or Bash)
  • Experience with Git and CI/CD
  • Ability to communicate technical topics to varying skill levels
  • Familiarity with DevOps methodologies and technologies
  • Understanding of common information security and compliance concepts
Responsibilities
  • Collaborate with Public Sector organizations and United States Government agencies
  • Support, maintain, and resolve issues in GitLab environments
  • Create and update documentation based on customer interactions
  • Participate in regular rotations for on-call coverage
  • Collaborate with Support team members and other GitLab team members
  • Participate in hiring processes
Desired Qualifications
  • Experience with MVC frameworks (Ruby on Rails)
  • Familiarity with Openshift and Kubernetes