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Associate Consultant
Managed Services, Summer 2023
Posted on 9/21/2022
INACTIVE
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Social Media
Requirements
  • Effective communication, you can clearly articulate your point, and understand clients needs
  • Organization, you'll be supporting clients across large-scale projects and need to aware of pending work and what to prioritize
  • Demonstrate experience and a passion for the social media technology universe
  • Ability to empower and focus resources with or without a direct reporting relationship
  • Excellent listening skills to fully understand the customer requirements and problems
  • Passion for solving client challenges and commitment to client delight
  • Ability to tackle problems with keen instincts and organizational experience
  • Approach work with creativity, self-confidence, and flexibility
  • Experience designing and implementing technology-enabled business solutions for clients
  • Prior consulting experience or experience in larger enterprise environments
  • Experience defining business and systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementing practical business solutions under multiple deadlines
  • Fluency in social media platforms and direct experience in working with or for social media management software is preferred
Responsibilities
  • Manage and optimize configuration of on boarded Sprinklr clients, to ensure their continued success with the Sprinklr platform
  • Identify platform gaps, and optimization opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled
  • Maintain platform relevancy according to changes business needs
  • Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality
  • Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements
  • Assist the Sales and Success Teams in providing insight to client health, and working to win new business and/or grow existing accounts
Sprinklr

1,001-5,000 employees

Sprinklr provides enterprise software for customer experience management.
Company Overview
Sprinklr's mission is to enable every organization on the planet to make their customers happier. The company is building a Unified-CXM platform for all customer-facing functions.
Benefits
  • Compensation & Equity
  • Health & Wellness
  • Holiday & Unlimited PTO
  • Learning & Growth
Company Core Values
  • It's OK. Be fearless.
  • Sprinkle, don't shout. Keep moving forward.
  • Fix it, don't complain.
  • Never, ever give up. Ever!
  • Passionately, genuinely care.