APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
Housing Services Managers oversee all on-campus housing services, which include housing assignments, camp and conference services, and Commons Desk Operations.
- Assist with the management of University Park Housing Assignment Office, with oversight of approximately 15,800 Housing and Food Service (HFS) Contracts for undergraduate students, and 300 White Course Apartment leases.
- Create and maintain housing services guidelines and procedures; oversee compliance
- Administer student HFS Contracts and apartment leases
- Oversee financial transactions; prepare invoices, manage payment plans, monitor accounts, and reconcile delinquencies
- Maximize housing occupancy through marketing; conduct student outreach, provide presentations, and maintain social media platforms and websites
- Ensure safe and secure residential living; report and appropriately respond to emergencies or issues of concern
- Establish a student and guest centered work environment; develop and communicate standards; ensure adherence to policies and procedures
- Hire, train, coach, supervise, schedule, and evaluate employees; recommend, plan, and coordinate professional development opportunities
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
Bachelor's Degree
10+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience accepted
Required Certifications:
None
It is essential that the candidate have excellent written and verbal communication skills, the ability to use good judgment when dealing with sensitive and confidential information, be able to manage multiple tasks and deadlines, and demonstrate a sincere respect for working with individuals from varied backgrounds in collaborative settings . The successful candidate must have excellent skills utilizing Microsoft Office programs such as Word, Excel, and PowerPoint.
Normal work hours are on-site, Monday – Friday 8 a.m. – 5 p.m., with additional evening and weekend work required as necessary for Housing and Admission events.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $68,200.00 - $102,300.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
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