Full-Time

Associate Server

Eataly

Eataly

1,001-5,000 employees

Global Italian food hall operator

Compensation Overview

$21 - $24/hr

Los Angeles, CA, USA

In Person

Category
Food Service & Hospitality (1)
Required Skills
Customer Service

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Requirements
  • The candidate must have an excellent guest service attitude with a welcoming and confident demeanor.
  • The candidate must be able to learn, retain, and share Eataly knowledge.
  • The candidate must have a high school diploma or equivalent.
  • The candidate must have basic math skills.
  • The candidate must be available to work onsite with a flexible schedule often including evenings, weekends, and holidays.
  • Open availability Monday through Sunday is preferred because this is an event-based position; most classes are scheduled during evening hours, and shifts typically start at 2 PM.
  • The candidate must be able to lift up to 50 pounds.
  • The candidate must be able to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
Responsibilities
  • Warmly welcome guests attending consumer and private events at La Scuola.
  • Support the Chef during scheduled classes and events by anticipating the needs of the Chef and La Scuola guests.
  • Set up the dining area with the proper floorplan, silverware, glassware, and marketing materials based on the event format.
  • Prepare La Scuola workstations with all ingredients and necessary equipment for each guest's class or event.
  • Serve the meal prepared by the Chef to each guest, accurately noting dietary accommodations and courses, and pour beverages.
  • Prepare and set up food stations for events.
  • Clean and sanitize the kitchen area in coordination with the Chef to prepare for the next phase of the event, including removing dirty dishes, glassware, silverware, tableware, pots, pans, and other cooking utensils.
  • Execute side work and closing duties, including polishing silverware and glassware and restocking beverages, aprons, napkins, and other supplies needed in La Scuola.
  • Help with storage organization and other projects or duties as needed.
Desired Qualifications
  • Previous retail and/or restaurant experience.
  • Excellent communication skills.

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$199M

Headquarters

Monticello d'Alba, Italy

Founded

2004

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Simplify Jobs

Simplify's Take

What believers are saying

  • Shareholders approved €75 million in August 2025, backing growth through June 2026.
  • West Palm Beach opened in December 2025, and Aventura followed in June 2026.
  • Upper West Side Caffè signs appeared in July 2026, showing format momentum.

What critics are saying

  • Eataly's reliance on experiential retail exposes it to rent pressure and thin restaurant margins.
  • Terra at Silicon Valley faced vermin contamination in August 2026, hurting brand trust.
  • If Philadelphia, Toronto, and West Palm Beach underperform, expansion funding burns quickly.

What makes Eataly unique

  • Eataly's eat-shop-learn format fuses restaurants, retail, and La Scuola into one destination.
  • Its upscale Italian sourcing and housemade pasta create a harder-to-copy premium brand.
  • The Caffè format extends the brand into smaller urban footprints like Upper West Side.

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Benefits

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Health Insurance

Paid Vacation

Paid Holidays

Ethical

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

9%
Financecommunity
Sep 3rd, 2025
Eataly announces €75M capital increase

Eataly's board approved a capital increase of €75 million, backed by majority shareholder Investindustrial (52% stake since September 2022), Eatinvest, the Farinetti family, the Baffigo/Miroglio family, and Clubitaly (TIP). The increase will be completed in two tranches by June 2026. This funding supports Eataly's strategic growth, including expansion in the Middle East and new stores in North America, with upcoming openings in Philadelphia, Toronto, and West Palm Beach.

Lebensmittel Zeitung
Aug 18th, 2025
Eataly Raises €75M for Global Expansion

Eataly, the Italian gourmet food specialist, has announced a capital increase of €75 million. The company plans to use this fresh funding to expand its international presence.

PYMNTS
Sep 23rd, 2022
Who’S Going Connected Grocery Shopping This Weekend?

As eCommerce becomes the norm for food purchases, digital technologies are increasingly making their way into grocers’ and restaurants’ physical spaces, PYMNTS research and news coverage this week reveals. Instacart, for one, announced the launch of its Connected Stores tech suite on Monday (Sept. 19), offering such products as smart carts, Scan & Pay, synced shopping lists and others, meant to bring eCommerce convenience into physical stores

PYMNTS
Sep 22nd, 2022
Investindustrial’S Majority Stake In Eataly Tests Restaurant, Grocery Boundaries

The line between dining out and dining in is blurring as consumers increasingly expect to look to stores they shop in to meet all of their food needs — providing an ideal opportunity for businesses that offer hybrid restaurant-grocery models to pull ahead. Noting this trend, investment firm Investindustrial announced Wednesday (Sept. 21) its acquisition of a majority stake in Eataly, which operates Italian food emporiums featuring restaurants, cafes and specialty shops in 44 locations across 15 countries

Salon
Aug 21st, 2022
Eataly partnered with The Spirit Guild on Jul 1st 21'.

For instance, in July 2021, Eataly Los Angeles partnered with The Spirit Guild to host a Zodiac Pop Up Bar.