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Commercial Inside Sales Representative
Q, Video AI
Confirmed live in the last 24 hours
Locations
Mountain View, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Cold Calling
Lead Generation
Management
Marketing
Sales
Salesforce
Requirements
  • 2-3+ years of experience in outbound sales required
  • Willingness to make cold calls
  • Experience building a sustainable pipeline of prospects through outbound efforts
  • Experience working in an inside sales or business development role for SaaS companies, with a successful track record of overachieving quota performance
  • Polished professional who is team-oriented and client-focused
  • Strong organizational, interpersonal and presentation skills that can bring customer value and business impact together
  • Proficient understanding of Salesforce and MS Office suite
  • Ideal experience: LinkedIn Sales Navigator, outbound sales automation tools (think Outreach), Chatbots (Drift, or similar), Video messaging (BombBomb, Vidyard, or similar)
  • Grit: Ability to maintain courage and resilience when faced with rejection. The ability to power forward and continue to hit goals, while knowing rejection is part of the game
  • Coachable: Open to asking for and receiving feedback, constantly looking inward to find areas of growth and development. Not taking feedback personally or as a criticism, instead seeing it as an opportunity to learn
  • Self-Motivated: Intrinsically motivated to achieve personal goals because of one's own enthusiasm or interest. Understands the importance of achieving individual targets and the impact to the collective team
  • Inquisitive: A strong sense of curiosity to converse with prospects and uncover their current business needs and goals. A strategic thinker and a good listener who can quickly apply new skills and see results
  • Strong Verbal and Written Communicator: Develop clear, concise written messages to communicate with clients via email, chat, phone calls, and video calls. Ability to understand customer pain points, requirements and correlate potential business to the value that can be provided by Uniphore Q for Sales
  • Organized: Ensure seamless execution of meeting scheduling, accountability for the hand-off process, and proper communication between prospects, and the internal team. Keep pipeline and opportunity notes up to date in Salesforce. Be prepared to discuss opportunities during team meetings
Responsibilities
  • Work collaboratively with management and the Enterprise sales team to engage and drive interest across assigned outbound accounts through strategic outreach
  • Deploy multi-channel outbound sequences (email, phone, LinkedIn, etc.) to drive high-level conversations around the Q for Sales product, and employ scalable follow-up procedures to convert interest into scheduled introduction, discovery, and product demo meetings
  • Create customized messaging tailored to each individual prospect
  • Foster strong client relationships in a consultative sales environment from C-Level down within the Enterprise sector, and closing business within the Mid-Market sector (< 1000 employees)
  • Act as the subject matter expert on Uniphore's Q for Sales
  • Accurately introduce Q for Sales throughout external communications to prospects
  • Work in Salesforce to maintain strong organization in lead nurturing while maintaining excellent data hygiene for visibility
  • Collaborate with the sales management, marketing, and Enterprise sale teams to ensure appropriate alignment with various campaign and lead generation initiatives
  • Responsibility to close Mid-Market deals with under 1000 employees, in line with quota
  • Meet or exceed meetings booked and closed/won opportunities, in-line with quota
  • Build a sustainable pipeline of opportunities by working within the Uniphore sales process
  • Maintain a strong close rate of demos attended, ensuring that meetings booked are completed, and rescheduled meetings are re-booked within a timely fashion
  • Uphold and strengthen the company's reputation throughout communications with external customers
Uniphore

501-1,000 employees

Conversational service automation
Company Overview
Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations.
Company Core Values
  • People First (customers + employees)
  • Innovation
  • Collaboration