Full-Time

Campaign Manager

Updated on 3/14/2025

DEPT

DEPT

1-10 employees

Digital marketing agency focusing on storytelling

No salary listed

Junior, Mid

Toronto, ON, Canada

Hybrid working policy implies some in-office days are required.

Category
General Marketing
Growth & Marketing
Requirements
  • Experience managing end-to-end CRM-driven digital campaigns.
  • Understanding of data-driven CRM marketing, including email, customer segmentation, and onsite promotions.
  • Excellent communication skills, with the ability to build strong relationships and act as a trusted partner to the client.
  • Expertise in writing clear, actionable creative briefs for CRM projects.
  • Ability to manage multiple projects simultaneously while keeping stakeholders informed and on track.
  • Flexibility to adapt to evolving plans and priorities in a dynamic environment.
  • Highly organised with a keen eye for detail, able to meet deadlines in a fast-paced setting.
  • A proactive, self-starting attitude with a focus on creativity and problem-solving.
  • Results-oriented with a strong drive to deliver and optimise CRM outcomes.
Responsibilities
  • Implement and manage CRM marketing initiatives, onsite, in-app, and through push notifications, and email campaigns.
  • Oversee campaigns from creative brief to execution, ensuring alignment with eBay’s CRM strategy.
  • Handle all operational aspects of campaign set-up and delivery, collaborating with multiple internal teams within eBay’s organisation.
  • Monitor and evaluate the effectiveness of the CRM activities, ensuring they are targeted and optimised for maximum customer engagement.
  • Provide detailed performance reports and insights to Marketing Managers, sharing key learnings to improve future CRM strategies and initiatives.
  • Act as the main point of contact for eBay’s CRM needs, understanding and anticipating their requirements throughout the campaign process.
  • Collaborate with the creative team to develop engaging CRM-focused creative assets.
  • Assist with various ad-hoc operational tasks as required.

Expand is an online marketing agency focused on delivering relevant advertising by telling a company's story effectively. The agency utilizes data analysis and advanced marketing techniques to ensure that advertisements reach the right audience at the right time. Unlike many competitors, Expand prioritizes meaningful engagement over traditional advertising methods. As part of Dept, a global network of digital agencies, Expand collaborates with a talented team of 600 professionals across Europe and the US, combining creativity, technology, and data to create digital products and services that enhance brand visibility and support business growth.

Company Size

1-10

Company Stage

Acquired

Total Funding

N/A

Headquarters

Rotterdam, Netherlands

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Interactive live streaming boosts e-commerce engagement and sales for DEPT's clients.
  • AI-driven data analytics enable DEPT to offer personalized customer experiences.
  • Growing sustainability trends align with DEPT's focus on responsible digital marketing.

What critics are saying

  • AI-driven marketing platforms increase competition for DEPT's personalized ad services.
  • Privacy-focused browsers and ad blockers may hinder DEPT's data collection efforts.
  • Economic downturns could reduce client marketing budgets, affecting DEPT's revenue.

What makes DEPT unique

  • DEPT combines creativity, technology, and data to deliver unique digital services.
  • The agency focuses on relevant storytelling, avoiding irrelevant advertisements for better engagement.
  • DEPT's international network enhances its ability to deliver diverse digital solutions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Parental Leave

Hybrid Work Options

Flexible Work Hours

Mental Health Support

Company News

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NEW YORK, USA - Creative agency Hello Monday/DEPT announced a collaboration with NVIDIA and the American Society for Deaf Children to launch Signs, an AI-powered web tool designed to bridge communication gaps between Deaf and hearing communities.

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Adobo Magazine
Oct 18th, 2023
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DEPT Brings Australia Teams Under a Single Brand and Kicks off Partnership with SXSW Sydney

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PRWeek
Feb 28th, 2023
Dept lays out plan to drive 10% of revenue from AI by 2025 | PR Week

Digital agency Dept has launched an artificial intelligence practice that it expects to drive 10% of its revenue by 2025.