Director of Infrastructure
Posted on 4/4/2023
INACTIVE
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
AWS
Kubernetes
Requirements
- Demonstrable leaderships skills
- Excellent oral and written communication skills. Demonstrate ability to communicate effectively in a timely manner with senior management and staff
- Demonstrate supervisory experience and the ability to lead and manage staff. Demonstrated experience in organising and coordinating work of others, setting priorities and assigning work
- Ten years of technology experience, including troubleshooting and performing root cause analysis of complex infrastructure solutions
- Technical background with AWS services, Kubernetes (via EKS), CI/CD processes
Responsibilities
- Deliver world class infrastructure engineering, operations solutions, processes. Drive the adoption of automation and end-to-end solutions within the team, with a focus on continuous incremental improvements
- Lead several teams of highly skilled systems engineers in various locations across the globe. Provide direction, coaching and feedback, assess performance and make effective staffing decisions
- Serve as a single point of contact for all major operation issues, escalations, and improvement plans. Implement a culture of accountability within the team
- Establish the monthly operation's review forum and define the KPIs and metrics to monitor and manage team's and service's performance
- Examine, refine, and develop the existing monitoring and response metrics of the company's internal and cloud infrastructure
- Ensure Infrastructure team provides necessary support to accomplish the IT Department's goals
- Ensure Incident and Change Control documents are accurate and complete
- Establish policies, standards, practices, and security measures to ensure compliance with accepted industry practice
- Develop global maintenance schedules for network and cloud services
- Coordinate comprehensive disaster recovery architecture and operations
- Develop and ensure the implementation of capacity planning programs, taking into account both auto-scaling capabilities as well as cost optimisations
- Ensure the adoption of leading edge technologies to build and secure the SaaS infrastructure
- Provide 7x24 continuous service monitoring, preventive maintenance, and emergence response capabilities
Compliance & payroll platform