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Solutions Architect
Updated on 3/23/2023
San Francisco, CA, USA • Remote
Experience Level
  • 4 year undergraduate degree
  • 5-10 years technical client-facing experience as a Solutions Architect, Software Developer, Technical Account Manager or in technical solutions implementation or technology consulting role
  • Senior level experience with large, complex, strategic enterprise accounts. ● Familiarity with RESTful APIs
  • Experience working with datasets
  • Extensive experience collaborating with business and technology stakeholders
  • Excellent written and verbal communication skills
  • General knowledge of digital marketing tool landscape: analytics, attribution, ad serving, DMPs, push, social media
  • General knowledge of data driven marketing practices: audiences, retargeting, exclusions etc
  • Mobile marketing and technology experience is a huge plus particularly deploying and supporting mobile SDKs and performing and supporting customer data integrations
  • Own and govern entire mParticle implementations across large, multi-business unit/ multi-region enterprises
  • Deliver creative and scalable technical solutions to customers ● Serve as a trusted technical advisor to large enterprises by providing technical expertise on the mParticle platform, and sharing technical best practices to help customers achieve their business goals
  • Own enterprises' evolving technical roadmap for the mParticle platform to ensure account's technical health and success
  • Evangelize, educate and support customers on data driven use cases and their execution
  • Collaborate across mParticle product, engineering, sales, and client services functions in orchestrating solutions to customers' use cases ● Contribute to Quarterly Business Reviews & Quarterly Architecture Reviews ● Author content for the mParticle Customer Knowledge Base and Blog including feature guides and best practices
  • Travel approximately up to 20%

201-500 employees

Multichannel customer data management platform
Company Overview
mParticle's mission is to make customer data more accessible and actionable for the whole company, and this includes companies of all sizes. The company has created a customer data platform that makes it easy to holistically manage customer data along the entire product and customer lifecycle.
  • Excellent benefits
  • Pawternity policy
  • 401k
  • Unlimited time off
  • Bring your dog!
  • Commuter program
  • Flexible hours
  • Healthy snacks
  • Parental leave
Company Core Values
  • Optimize to customer value
  • Succeed as a team
  • Own it
  • Seek the truth (no sacred cows)
  • Find your flow
  • Place bets