Full-Time

Full Time Teller

Posted on 10/4/2024

Old Second

Old Second

501-1,000 employees

Local bank offering comprehensive financial services

Fintech
Financial Services

Compensation Overview

$16.5 - $20Hourly

+ Retail Incentive Plan

Entry

Markham, IL, USA

Must work onsite to perform responsibilities.

Category
Commercial Banking
Finance & Banking
Required Skills
Sales
Customer Service
Requirements
  • High School Diploma or equivalent; and
  • Six months of related experience (cash handling, customer service, office, etc.)
  • Must work onsite to perform responsibilities of this position.
  • Incumbent will initially train in another local Old Second location before transitioning to the South Holland branch.
  • Bilingual in Spanish-English is strongly preferred.
  • Excellent customer service skills
  • Professional communication skills
  • Cash handling
  • Accurate with focus on attention to details
  • In-depth customer service, cash handling, and sales experience strongly preferred.
  • Experience resolving customer service issues and providing exceptional customer service.
  • Prior experience balancing a cash drawer.
  • Prior experience in banking.
Responsibilities
  • Provides quality, personalized customer service (greeting/closing, uses customer name, telephone etiquette, error resolutions, and written communications).
  • Processes checking and savings deposits/withdrawals by adhering to policies and procedures including ensuring proper endorsements, negotiability of item, validity of identification, and availability of funds.
  • Processes various types of payments and orders according to policy and procedure including loan payments, real estate tax payments, money orders, and cashier’s checks.
  • Counts, proves, and packages currency according to policy and procedure. Balances cash drawer and researches all teller differences within the specified timeframe.
  • Effectively uses technology in order to accurately complete customer transactions.
  • Participates actively in the branches efforts to reach assigned sales referral goals through meeting assigned individual goals.
  • Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank systems.
  • Maintains flexibility to float to other branches and/or work dynamic schedules needed.

Old Second is a local bank that has been serving the Chicago metropolitan area for over 150 years. It offers a wide range of financial services tailored to individuals, families, and businesses. The bank provides traditional banking products such as debit and credit cards, prepaid cards, and treasury services for commercial clients. Its primary clients include individuals seeking personal banking solutions, families needing financial planning, and businesses of all sizes looking for commercial banking services. Old Second generates revenue through interest on loans, account service fees, and transaction fees from card usage. The bank is currently upgrading its online banking platform to Corporate O2, which will enhance features and improve user experience for commercial customers. Old Second stands out from competitors with its strong community commitment and focus on personalized service.

Company Stage

IPO

Total Funding

N/A

Headquarters

Aurora, Illinois

Founded

1871

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of First Merchants Bank branches expands market share in Chicago.
  • Hiring experienced professionals strengthens commercial banking services.
  • Digital transformation with Newgen enhances customer acquisition and retention.

What critics are saying

  • Allegations of race-based discrimination could harm reputation and finances.
  • Corporate O2 transition may face technical challenges affecting client retention.
  • Acquisition of First Merchants branches could lead to operational inefficiencies.

What makes Old Second unique

  • Old Second has a 150-year history serving the Chicago metropolitan area.
  • The bank offers specialized treasury services for commercial clients.
  • Old Second is transitioning to the Corporate O2 online banking platform.

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