Full-Time

Full Time Teller

Confirmed live in the last 24 hours

Old Second

Old Second

501-1,000 employees

Local bank offering comprehensive financial services

Fintech
Financial Services

Compensation Overview

$16.5 - $20Hourly

+ Retail Incentive Plan

Entry

Markham, IL, USA

Must work onsite to perform responsibilities of this position.

Category
Commercial Banking
Finance & Banking
Required Skills
Sales
Customer Service
Requirements
  • High School Diploma or equivalent; and
  • Six months of related experience (cash handling, customer service, office, etc.)
  • Must work onsite to perform responsibilities of this position.
  • Incumbent will initially train in another local Old Second location before transitioning to the South Holland branch.
  • Bilingual in Spanish-English is strongly preferred.
  • Excellent customer service skills
  • Professional communication skills
  • Cash handling
  • Accurate with focus on attention to details
  • In-depth customer service, cash handling, and sales experience strongly preferred.
  • Experience resolving customer service issues and providing exceptional customer service.
  • Prior experience balancing a cash drawer.
  • Prior experience in banking.
Responsibilities
  • Provides quality, personalized customer service (greeting/closing, uses customer name, telephone etiquette, error resolutions, and written communications). Meets or exceeds established customer service expectations including manager observations.
  • Processes checking and savings deposits/withdrawals by adhering to policies and procedures including ensuring proper endorsements, negotiability of item, validity of identification, and availability of funds.
  • Processes various types of payments and orders according to policy and procedure including loan payments, real estate tax payments, money orders, and cashier’s checks.
  • Counts, proves, and packages currency according to policy and procedure. Balances cash drawer and researches all teller differences within the specified timeframe.
  • Effectively uses technology in order to accurately complete customer transactions.
  • Participates actively in the branches efforts to reach assigned sales referral goals through meeting assigned individual goals.
  • Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank systems.
  • Maintains flexibility to float to other branches and/or work dynamic schedules needed.

Old Second is a local bank that has been serving the Chicago metropolitan area for over 150 years. It offers a wide range of financial services tailored to individuals, families, and businesses. The bank provides traditional banking products such as debit and credit cards, prepaid cards, and treasury services for commercial clients. Its primary clients include individuals seeking personal banking solutions, families looking for financial planning, and businesses of all sizes needing commercial banking services. Old Second generates revenue through interest on loans, account service fees, and transaction fees from card usage. The bank is currently enhancing its online banking platform with a new system called Corporate O2, aimed at improving the user experience for its commercial customers. This transition reflects Old Second's commitment to technological advancement while maintaining its focus on personalized service and community engagement.

Company Stage

N/A

Total Funding

N/A

Headquarters

Aurora, Illinois

Founded

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Old Second's recognition as the 'Best Bank in Illinois 2021' underscores its strong reputation and customer satisfaction.
  • The bank's strategic acquisitions, such as West Suburban Bank, expand its market reach and client base.
  • The addition of experienced professionals like Mike Daniele and Steve Rankins to the commercial banking group strengthens its leadership and service capabilities.

What critics are saying

  • The bank's regional focus may limit its growth potential compared to national or global banks.
  • Transitioning to new technological platforms like Corporate O2 can pose implementation challenges and temporary disruptions.

What makes Old Second unique

  • Old Second's deep-rooted history of over 150 years and strong community ties in the Chicagoland area set it apart from newer, less established banks.
  • The bank's focus on commercial banking services, including treasury management, provides specialized support for local businesses, unlike many competitors.
  • Old Second's commitment to technological innovation, exemplified by the transition to the Corporate O2 platform, ensures it remains competitive in the digital age.

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