Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people’s lives more fulfilling.

About The Role:

The IT Team Lead will be the first IT employee in our Pittsburgh office and the first in the Eastern Standard Time (EST) timezone. This pivotal role will provide IT leadership, mentorship, and hands-on support to our IT team based in Oregon and act as a point of escalation for complex technical issues. The IT Team Lead will collaborate closely with the Director of IT and Enterprise Services and be responsible for ensuring operational excellence within the department.

Key Responsibilities:

Lead and mentor IT team members, fostering their professional growth and ensuring knowledge transfer.
Serve as a point of escalation for technical issues, providing effective troubleshooting and resolution.
Manage and maintain local IT infrastructure, including networks, servers, and end-user devices.
Support enterprise IT systems and applications, ensuring their performance, availability, and security.
Collaborate with cross-functional teams to implement IT projects and initiatives, aligning with business goals.
Develop and document the Pittsburgh office’s IT policies, procedures, and best practices.
Coordinate with the broader IT team to ensure seamless integration of systems and processes across time zones.
Act as the IT representative for the Pittsburgh office, liaising with vendors, stakeholders, and employees.

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, related field, or equivalent experience.
7+ years of IT experience, including hands-on technical roles and leadership responsibilities.
Strong expertise in IT infrastructure, systems administration, and network management.
Proficiency with enterprise IT solutions, such as Google Workspace, Okta, SSO, cloud platforms, automation, system integration, and virtualization technologies.
Excellent problem-solving, communication, and interpersonal skills.
Proven ability to mentor and lead technical teams, driving a culture of collaboration and continuous improvement.
Experience working in a hybrid or multi-office environment is a plus.
Familiarity with compliance standards such as SOC 2 and ISO 27001 is an advantage.

Why Join Us?

Opportunity to shape and lead IT operations and to partner with the IT Director on InfoSec initiatives.
Work with cutting-edge technology and be part of a forward-thinking organization.
Be a part of a collaborative and inclusive culture that values innovation and growth.

Benefits

Competitive Compensation Package
100% Company Paid Disability, Life, Health, Dental & Vision Insurance (for AR employees)
Employer Matched Retirement Plan
Five Weeks of Paid Time Off Annually
Paid Parental Leave
Employee Referral Bonus Program
Relocation Assistance (for certain roles)
Stock Options (for certain roles)
A culture that encourages flexible work schedules
A culture that embraces individuality and authenticity

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Apply Now: https://grnh.se/b444bbd04us

IT Team Lead

Agility Robotics

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