Restaurant Host/ess

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

The Four Seasons Hotel Hampshire is a resort hotel in the countryside, just 10 minutes from the town of Fleet and Farnham and 45 minutes from London. With a varied selection of restaurants focusing on use of local produce, banqueting for 200 and with 24-hour room service, our guests have a lovely collection to choose from.

About the role

At Wild Carrot, we take pride in offering an unforgettable dining experience, blending exceptional cuisine with impeccable service. Set in the heart of the stunning English countryside, Wild Carrot is celebrated for its innovative menu, exquisite atmosphere, and world-class hospitality.

We are currently seeking a Restaurant Host/Hostess to join our vibrant team and contribute to creating a warm, welcoming environment for our guests.

As a Restaurant Host/Hostess, you will be the first point of contact for our guests and play a crucial role in setting the tone for their experience at Wild Carrot. You will provide an exceptional, friendly, and professional service, ensuring that guests feel valued and cared for from the moment they enter the restaurant.

What you will do:

• Greet and welcome guests in a warm, friendly, and professional manner.

• Manage reservations, ensuring that guest needs are met promptly and accurately.

• Escort guests to their tables and assist with any special requests.

• Answer phone inquiries, provide information on restaurant offerings, and assist with booking reservations.

• Collaborate with the front-of-house team to ensure smooth service and a seamless guest experience.

• Maintain the cleanliness and organization of the reception area.

• Demonstrate a keen attention to detail and ensure all guest interactions are handled with care and respect.

What you will bring

• Previous experience in a customer-facing role, ideally within a hospitality environment.

• Exceptional communication skills with a friendly and approachable personality.

• A passion for delivering outstanding service and ensuring guests have a memorable dining experience.

• Excellent organizational skills and the ability to multitask in a fast-paced environment.

• A professional appearance and a positive, can-do attitude.

What we offer:

• Excellent Training & Career development opportunities.

• Hotel Service Charge.

• Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service.

• Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day.

• Shuttle bus service from the hotel between Fleet & Church Crookham.

• Holiday entitlement increases with years of service up to 33 days off.

• Bupa dental plan available after 6 months of service.

• Opportunities to build a successful career with global potential!!

• Free uniform dry cleaning available.

• Annual themed employee party and many social, charitable & sporting events throughout the year.

• Access to Wagestream - salary advance benefit.

• Employee recognition programmes.