Technology ICT Design Lead| Technology | UK - London

About Us 

At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150d cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own. 

About The Opportunity

We are looking for a Technology ICT Design Lead to own designs of WeWork IT, AV & security infrastructure. In this role, you will:

• Oversee and design IT,AV & Security Infrastructure plans for WeWork locations and client’s custom requirements 

• Ensure  best in class customer experience and creative solutions designed to meet the technology requirements of our end customers

• Drive revenue creation for WeWork through the sale and design of technology services in partnership with internal stakeholders and WeWork members

• Review legal contracts and membership agreements as needed for client stipulations

• Work cross functionally to drive larger scale technology design projects with internal stakeholders within Technology, Development, Operations, Security and Real Estate. 

• Conduct requirements gathering sessions with enterprise level members to discuss IT, AV, and Security requirements and offer sound technology solutions

• In conjunction with International Member Solutions team define and report on team goals that are aligned with the department and company objectives

• Ensure the Member Solutions team provides seamless handover of requirements to Infrastructure Engineering delivery and Network teams. 

• Collaborate with Infrastructure Engineering to align on infrastructure standards and design best practices for custom solutions

• Support Sales and Real Estate teams in pre-sales client calls and tours with regards to Telecom IT, AV, and Security products and services

• Develop best practices for the Member Solutions team while continually looking to improve and refine processes

• Provide training and resources for Members Solutions team to be subject matter experts on WeWork technology product offerings

• Create internal facing documentation outlining standard technology offerings with regards to Telecom IT, AV, and Security

• Ensure WeWork Technology standards are followed 

• Works with global team to roll out new processes & standards

• Champions Building Technology Standards and identifies and suggests improvements for future iterations

• Ensures smooth handover of documentation & runbooks to Infrastructure Engineering and project teams 

About You

Does the below sound like you? If so, we’d love to hear from you!

• Bachelor’s degree or higher in Engineering or Information Technology

• 3+ years experience in client facing role

• Technical subject matter expert in at least one of: Cabling, Active IT/Network, Audio-Visual, Security

• Experience in having direct responsibility for producing coordinated Low Voltage and / or Telecommunications construction documents

• Broad knowledge of low voltage infrastructure, structured cabling and coordination strategy with focus on telecommunications and / or audio visual design

• Proficiency in producing and interpreting floor plans and technical drawings and specifications

• Understanding of the design and construction of IT Closets, MDF and Electrical Equipment Rooms

• Understanding of network architecture and information security compliance

• Habitually thinking outside the box and exploring new ways to execute projects

• Gets happy and excited that no two days are the same & loves working with numerous people day to day

Life at WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law