Responsibilities and Expectations:

• SKILLS:
• Manage local and/or regional programs, initiatives, and projects for the US Health Team
• Develop, roll out, and lead internal programs, best practices, and process improvements
• Ensure programs and processes align to business strategies
• Evaluate, inform, coach, and motivate employees, managers, and hiring managers
• Display and coach others to exhibit sound judgment regarding full scope of work
• Diplomatically navigate and leverage resources and stakeholders to provide mutually-beneficial solutions to problems, conflicts, and/or employee relations issues
• Support and assist in developing internal strategies and implementation plans
• Recruit, evaluate, coach, train and motivate employees and leaders
• Exhibit and teach others exceptional project, time, and people management skills
• Lead specialty function responsibilities and projects, such as interview processes, new hire onboarding, and/or diversity and inclusion initiatives 
• Serve as strategic partner to employees, managers, hiring managers, and/or candidates to help resolve issues, make informed decisions, navigate workplace dynamics, and drive career growth
• Positively impact culture that maps to the firm’s vision, mission, and values


• BEHAVIORS:
• Serves as a positive role model; supports and respects colleagues, clients, and partners; focuses on self-improvement and ensures work is based on strategic insights
• Effectively and consistently manages strengths and weaknesses of self and others; enables self and others to bring the best of their skills and talents to work; is consistently ambitious in setting and achieving goals
• Always takes all feedback as a constructive learning opportunity and acts upon it; enables others to thrive as part of agency life and adapts to others’ styles to do so; ensures excellence is repeated by rigorously identifying and socializing key learnings for all colleagues
• Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties, and viewpoints
• Delivers substantial change for clients and the communities in which we operate; ensures new insights from self and others fuel innovation in agency approach and client work; uses diversity of perspective to elevate client counsel, the agency, and own career
• Effectively implements change for clients and agency in a way that demonstrates powerful and unique thinking; uses thoughtful, strategic insights and knowledge to balance risk-taking for clients and the agency; holds others accountable for open-mindedness and embracing diverse viewpoints
• Ensures work and relationships are founded on open and honest communications; listens and asks the right questions during day-to-day work; upholds creative, ethical, and legal standards
• Ensures that client counsel and agency action is always purposeful and challenging; prioritizes the interests of the wider agency; holds subordinates, peers, and superiors accountable for demonstrating integrity and ethical behavior
• Demonstrates a strategic and thoughtful approach in challenging others to ask the right questions; prioritizes the interests of client service excellence ahead of individual advancement

Basic Qualifications:

• At least 6 years progressive experience in Human Resources or a related field
• BS/BA in a related discipline or equivalent combination of education and experience

Preferred Qualifications:

• HR management certification/PHR/SPHR preferred
• Experience in innovative HR management in a professional services environment
• Advanced written and verbal communication skills with strong attention to detail
• Ability to and experience overseeing multiple projects and prioritizing appropriately under pressure
• Ability to and experience in effectively managing and coaching people
• Ability to and experience in efficiently and creatively solving problems
• Ability to and experience in effectively leading trainings and presentations
• Understanding of applicable employment laws and experience managing employee relations situations
• Proficiency in Microsoft Word, Excel, and PowerPoint