INACTIVE
Full-Time
Onsite Operations Program Lead
Modern healthcare platform
AI & Machine Learning
$75000 - $220000
Senior
San Francisco, CA, USA
Required Skills
SQL
Looker
Requirements
- Impact-driven. You care about your impact upon the world. That means more building and less talking as you're working toward something that has a chance to change people's lives
- Analytical. You have a strong analytical foundation and are comfortable with leading our vision
- Detail Focused. We're building an advanced system to solve member issues and you are excited to chase down opportunities to improve our system execution
- User-obsessed. You are deeply empathetic, constantly putting yourself in the shoes of our members
- A Problem Solver. You've solved ambiguous and analytically complex problems, and are always looking for a new challenge
- Process-oriented. You have exceptional organizational skills and enjoy building scalable operational processes
- Bachelor's degree or equivalent
- Experience with data access tools (e.g. Looker, SQL) required
- 8+ years of experience in operations, product, engineering or consulting
- 2+ years experience managing in a fast-paced setting
- Experience managing to metrics and executing to move them
- Experience going deep into complex systems to surface issues and rallying support to address them
Responsibilities
- Support the strategy, planning, and execution of our operational functions
- Support our metric evolution across various operational processes
- Support development of monthly, quarterly forecasts and our execution plan to meet our targets
- Wear many hats - we need someone who can do many things well with little hand holding and can easily pivot as priorities shift
- Work with cross functional teams of product managers, designers, doctors, 3rd party providers, and other operators to build consistently world class experiences around our clinical programs
- Drive process improvement - we're growing fast and have lots to build along the way. We're looking for someone who will develop new processes to optimize work flows and make operations more efficient
Desired Qualifications
- STEM degrees preferred
- Startup experience operating at a scaling organization
Company Stage
Series E
Total Funding
$432M
Headquarters
San Francisco, California
Founded
2016
Growth & Insights
Headcount
6 month growth
↑ 26%1 year growth
↑ 36%2 year growth
↑ 55%Benefits
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INACTIVE