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Content Manager
Posted on 5/3/2022
Columbus, OH, USA
Experience Level
Desired Skills
  • Bachelor's degree or higher in English, Communications, Business, or any combination of education and experience which would provide an equivalent background
  • 5 + years of experience as a content manager in a fast-paced, B2B environment-life sciences and/or SaaS technology strongly preferred
  • Deep understanding of the principles of, and best practices in, content/database management
  • Prior experience setting up a content library for a large B2B enterprise (i.e., 10K+ content records across multiple product areas)
  • Exceptional written English language skills
  • Proven experience in proposal content writing
  • Self-starter-self-motivated and self-managed-able to act with speed and agility while managing multiple priorities simultaneously
  • Demonstrates excellent networking, collaboration, and project management skills within a large B2B organization
  • Ability to work with a wide range of SMEs, including senior functional leads and technical experts
  • Displays an ownership mentality
  • Strict attention to detail and accuracy
  • Strong verbal and written communication skills
  • Expert formatting, editing, and proofreading skills
  • Team player-able to work both collaboratively and independently
  • Displays a positive attitude and sense of urgency
  • Proficient in software tools and applications, including Microsoft Suite (i.e., Word, PowerPoint, Excel), Salesforce CRM, and RFP proposal software (e.g., Loopio, Qvidian, RFPIO, RFP360, etc.)
  • Function as a SME on Veeva's Proposal Management team for Veeva's RFP/RFI content library
  • Maintain and update existing and new content in the content library to optimize the proposal team's response time
  • Maintain a broad understanding of content applicable to Veeva's customers, platforms, and solutions
  • Work collaboratively with SMEs to capture key ideas and develop marketable win themes
  • Translate technical material into easily understood responses and narratives
  • Define and optimize the content library structure; identify and build processes and best practices for streamlining content reuse
  • Proactively build the content library, validate content accuracy, and manage the content lifecycle to ensure content remains up to date and accurate
  • Coordinate effort among multiple supporting SMEs to identify frequently asked questions that need to be maintained in the content library
  • Format, proofread, and edit for accuracy, clarity, and readability, in accordance with Veeva's branding/style guidelines
  • Ensure brand, legal, and compliance rules are applied to all content maintained in the content library
  • Schedule regular reviews of content in the library to identify areas that need to be updated/expanded
  • Review the structure of the content library on a regular basis to ensure it meets the needs of the business
  • Conduct regular training on the utilization of the content library
Desired Qualifications
  • Broad market knowledge of proposal automation solutions
  • Certified RFP Proposal Automation Software system administrator
  • APMP Foundation or Practitioner level desired
Veeva Systems

1,001-5,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.
  • Parental leave
  • PTO
  • Free food
  • Health, dental, & vision insurance
  • Gym membership reimbursement
Company Values
  • Do the Right Thing
  • Customer Success
  • Employee Success
  • Speed