Senior Manager Software Engineering

Senior Technical Manager – Store Systems & POS
At 7-Eleven store systems, we are seeking a highly skilled, hands on and driven Senior Technical Manager to lead the architecture, development, and operational excellence of our Store Systems and Point of Sale (POS) platforms. This role is pivotal in ensuring the performance, scalability, and seamless integration of POS systems across 7-Eleven stores in the U.S. and Canada.
You will bring deep expertise in modern technologies, Windows applications, and cloud-based architecture. A strong sense of ownership, technical leadership, and business acumen is essential, along with the ability to prototype, problem-solve, and drive high-impact initiatives that deliver tangible value.
> Key Responsibilities
* Lead the design, development, and delivery of innovative store technologies across multiple workstreams, integrating in-house, third-party, and legacy systems.
* Drive execution across cross-functional teams, aligning sprint goals with long-term product roadmaps.
* Architect scalable, reliable POS solutions with a focus on uptime, associate usability, and seamless integration across internal and external platforms.
* Collaborate with engineering teams, product owners, and enterprise partners to ensure technical feasibility and alignment with architectural strategy.
* Prioritize workloads, remove blockers, and communicate status, risks, and decisions effectively to leadership and stakeholders.
* Manage onshore and offshore teams, owning performance across multiple development PODs.
* Recruit, coach, and evaluate team members, setting clear goals and driving accountability.
> Required Skills & Experience
* Proven experience leading complex, distributed technology initiatives, particularly within store systems or retail technology.
* Deep understanding of POS infrastructure, including hardware integrations (PinPads, Scanners, Safes, Cash Drawers, Money Orders).
* Experience with PinPad certifications and hardware compliance processes.
* Familiarity with retail and cost accounting systems is a strong plus.
* Track record of managing vendors, driving third-party partnerships, and aligning technology execution with business outcomes.
* Strong interpersonal and leadership skills; ability to influence across organizational levels.
* This role is ideal for a hands-on, strategic leader passionate about shaping the future of retail technology.

> Qualifications
* Proven expertise in architecting scalable Windows/Web applications and APIs, with a strong focus on operational reliability in enterprise environments.
* 10+ years of experience in application development, including roles as Senior Engineer, Technical Lead, and Architect.
* Deep development proficiency in Java, Node.js, C/C++, React, and React Native; experience with ElectronJS is a plus.
* Extensive background in cloud-native architectures, with 5+ years of hands-on AWS experience (Lambda, Kinesis, Kafka, Step Functions, EC2, ECS).
* Strong command of modern database systems: MongoDB, DocumentDB, DynamoDB, Aurora PostgreSQL, Redis.
* 5+ years of front-end and mobile development expertise using React, React Native, with a focus on performance and scalability.
* 8+ years leading engineering teams, with direct experience managing project delivery, team performance, and vendor relationships.
* Demonstrated ability to manage hybrid resource models, including in-house, offshore, and contractor teams in dynamic environments.
* Skilled in establishing operational support models, including incident response, change control, and production monitoring.
* Deep understanding of DevOps practices, including CI/CD pipelines (Docker), microservices, cloud-native design, and asynchronous processing.
* Agile/Scrum practitioner with strong collaboration and planning capabilities.
* Entrepreneurial mindset: self-motivated, adaptive, and resourceful in navigating ambiguity.
* Excellent written and verbal communication skills, with the ability to lead through influence and inspire technical teams.
* Experience in retail technology and POS-related systems is highly desirable.
* Committed to continuous learning and staying current with emerging technologies and architectural trends.
* Strong leadership and project management skills with a history of delivering complex, cross-functional initiatives.
* 3+ years as an influential individual contributor, leading by example and driving engineering best practices.
* Working knowledge of public cloud platforms including AWS, Azure, and GCP.
* 3+ years of experience in data governance, security controls, PCI compliance, data lineage, and monitoring in enterprise environments.
* Broad and current knowledge of software engineering principles, advanced architecture patterns, and industry-leading frameworks and technologies.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.