IT Network Specialist
Confirmed live in the last 24 hours

10,001+ employees

Ridesharing app
Company Overview
Lyft's mission is to improve people's lives with the world's best transportation. The company operates a mobile platform for the ridesharing of cars, bikes, and scooters and serves over a million rides per day.

Company Stage

Series I

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

San Francisco, CA, USA
Experience Level
Desired Skills
Customer Service
Data Analysis
IT & Security
  • Direct experience working in a large IT organization and hands on familiarity with IT Process, support practices, and internal organization functions
  • Demonstrates effective use of internal tools to develop reports for data analysis
  • Strong and effective team player with demonstrated ability to communicate in a virtual team environment
  • 3+ years of experience and at least one industry-standard networking certification
  • Work within all IT teams to improve, enhance and add value to all cross-department IT processes and procedures
  • Manage IT projects related to new hardware and software Roll-outs, M&A process, and adoption of new technology
  • Act as one of the technical leads for Lyft's growing IT network infrastructure
  • Perform day to day support and administration including: installation, configuration, monitoring, documentation, and automation of network infrastructure and corporate systems
  • Respond to tactical support escalations
  • Provide continuous review of internal IT network infrastructure
  • Work with third party vendors, ISPs, etc to support each site or build/decom
  • Ensure rollouts of new services, or changes to existing services are performed with the experience of the end user in mind and that the user-facing support teams are prepared to support the changes
  • Work with IT management on setting base metrics for success and deliver regular, weekly metrics updates
  • Work with business stakeholders to capture business process requirements and design, develop, document and implement processes that drive productivity improvements
  • Work within current processes and have a good understanding of business change management techniques in order to drive adoption of new processes
  • Support and maintain development of clear and consistent IT documentation both internal and external facing
Desired Qualifications
  • Designing and building MDF/IDF infrastructure
  • Network equipment from Cisco, Juniper and / or other vendors
  • Wireless network design, tuning and troubleshooting
  • Implementing and tuning network and systems security in a large, complex multi-site environment
  • Strong communication, organization and interpersonal skills
  • Familiarity with ticketing and change management systems like Jira, Cherwell, Zendesk, etc
  • Comfort using a data-driven approach to decision making and problem solving
  • Excellent listening skills and the ability to work independently and with a team
  • Demonstrate the ability to work with a diverse team to develop and maintain technical solutions to a wide range of complex problems consistent with organizational objectives
  • Proven outstanding customer service, influencing/negotiating skills
  • Strong focus on team and company OKRs, maintaining all necessary deadlines