Full-Time
Roaming and Wholesale Manager
Updated on 11/15/2024
Telnyx
201-500 employees
Provides cloud-based communication services
Mid
London, UK
- 4+ years of experience in wholesale or commercial roles in telecommunications
- Experience in roaming industry managing wholesale deals, solutions
- Proven track record in managing strategic partnerships
- Knowledge of connectivity in IoT industry - roaming, MVNO, etc.
- Good understanding of the IoT connectivity market landscape, contacts in local MNOs across the world
- Excellent communication and presentation skills
- Deep understanding of telecommunications markets
- Acquire new MNO partners following a prioritized roll-out plan, including negotiating cost-effective commercial agreements.
- Coordinate all contract documents and setup process for Roaming Agreements and MVNO Agreements, including Negotiation of IR documentation pack (i.e. AA.12/AA.13/AA.14)
- Coordinate with partner MNOs and our Telnyx teams and experts across varied scenarios including but not limited to:
- Signaling Ordering & IR.21 exchange
- Test SIM Exchange - Telnyx IMSI and/or partner IMSI
- IR.24 & IR.35 Test scheduling
- IREG Test completion and sign-off (i.e. TCCs)
- Coordinate TAP/TADIG Testing with MNOs:
- Establishment of MNO partners with DCH
- Validate files and Sequence numbers with DCH
- Validate TAP files on Rate/Usage/Reconciliation as-required
- Co-ordinate on ad-hoc issues and ticketing with DCH until internal resources are assigned
- Oversee the validation of MNO invoices through DCH Reporting
- Support/train internal colleagues within the Telnyx Finance Department on Wholesale/Roaming - DCF/FCH/Reporting
- Manage our service delivery from our DCH Vendor - Manage SLAs, Billing & other elements as-required
- Manage regular, timely and professional communications with key contacts within Telnyx's existing and future MNO partner ecosystem for all mobile wireless wholesale matters.
- Manage ongoing re-negotiation of commercial terms (wholesale discount agreements) based on Telnyx's business requirements and strategy.
- Drive and negotiate service enhancements, and new technology upgrades with MNO partners based on Telnyx's business priorities.
- Be the key engagement enabler to effectively liaison between MNO partner Technical teams and Telnyx Core Wireless team to plan, schedule and manage service improvement initiatives or upgrade projects. Examples of engagements will include partner IMSI/Profile launches, Driving improved Quality of Service etc.
Telnyx provides communication services over the internet, focusing on voice, messaging, wireless, and fax services for businesses. Its main product is the Mission Control Portal, a self-service platform that allows clients to manage their communication needs, such as phone numbers and messaging, in one place. Telnyx operates on a pay-as-you-go pricing model, charging clients based on their usage of services like voice calls and text messages, making it a flexible option for businesses of all sizes. What sets Telnyx apart from competitors is its ownership of a global IP network, which enhances the reliability and security of its services. The company's goal is to deliver high-quality communication solutions while providing extensive support and resources to help clients optimize their use of the platform.
Company Stage
N/A
Total Funding
$972.7K
Headquarters
Chicago, Illinois
Founded
2009
6 month growth
↑ 2%1 year growth
↑ 10%2 year growth
↑ 2%
Simplify's Take
What believers are saying
- The launch of the Global Edge Router enhances Telnyx's service reliability and availability, making it more attractive to businesses with critical communication needs.
- Partnerships with companies like Iterable and Symbl.ai expand Telnyx's market reach and integration capabilities, offering more value to clients.
- Recognition as a Top Performer by SourceForge boosts Telnyx's credibility and attractiveness to potential clients and employees.
What critics are saying
- Breaches of anti-scam and public safety rules could damage Telnyx's reputation and lead to regulatory penalties.
- DDoS attacks, like the one experienced in November 2021, expose vulnerabilities in Telnyx's network security, potentially affecting client trust.
What makes Telnyx unique
- Telnyx owns and operates its own global IP network, providing superior performance and control over its services compared to competitors who rely on third-party networks.
- The Mission Control Portal offers a self-service platform for managing a wide range of communication needs, making it a one-stop solution for businesses.
- Telnyx's pay-as-you-go pricing model allows businesses to scale their communication needs cost-effectively, unlike traditional fixed pricing models.
Help us improve and share your feedback! Did you find this helpful?