Manager – Enterprise Transformation

Job Description

The Manager will be a key member in Visa’s Enterprise Transformation Office (ETO), which is responsible for driving meaningful and sustainable change across the many segments of Visa’s business. As a strategist, the individual will support developing and executing – across segments and geographies – initiatives that are aligned to Visa Leadership Team’s priorities. Broad topics may include, but are not limited to, the following:

• Help develop strategies and initiatives that drive step-change improvement in accountability
• Implementing enterprise-wide organizational improvements to unlock revenue, capacity, or investment funding
• Identifying areas of opportunity to improve the client experience and accelerate time-to-market

What a Manager in Enterprise Transformation does at Visa?

The Manager plays a critical role in supporting the overall Enterprise Transformation Office, as we drive large-scale change within Visa, improve organizational efficiency, and lead the strategy and design of complex, cross-functional improvements that impact multiple geographies and stakeholders.

The role is highly visible and has broad reach into a variety of teams across functions.  The ideal candidate must have the ability to gain deep subject matter depth on a multitude of topics on short notice and be skilled at the synthesis of multiple sources of information (qualitative and quantitative) to create real and actionable insights for leadership.  He or she must stay in front of innovation trends in strategy and transformation and payments and be able to develop an independent point of view on topics in the face of uncertainty and imperfect information.

Best-suited candidates will be persuasive, clear communicators with high emotional intelligence as well as analytical, self-motivated, and able to collaborate well with others from a diversity of backgrounds.  This position requires the ability to partner with and support stakeholders in framing and executing analysis to quickly drive to recommendations.  Further, this position requires the ability to apply strong analytical frameworks and critical thinking skills to:

• Work with ETO leadership to help identify, shape, analyze, and prioritize key transformation initiatives that support Visa revenue ambitions
• Support and lead cross-functional teams to develop business cases, project plans, and implementation roadmaps for key initiatives
• Develop hypotheses, and collect data to support (or refute) opportunities for wholesale organizational improvement, operational efficiency, cost savings (or avoidance), and most importantly, revenue growth
• Analyze industry and internal data, market reports and benchmarks to identify performance gaps and improvement opportunities
• Construct and implement robust financial models to forecast revenue impact, cost savings, and ROI for key transformation initiatives, ensuring alignment with Visa's strategic objectives and financial goals
• Develop and maintain project plans, budgets, and resource allocation schedules
• Ensure that all initiatives are aligned with the Visa’s overall strategy, goals, and values
• Continuously monitor and evaluate the effectiveness of transformational initiatives, and make recommendations for improvement

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Strong sense of commitment and accountability, possess a business-focus mindset, self-motivated to deliver work of the highest standard (i.e., strong attention to detail)
• Developed analytical and problem-solving skills with proficiency in data models and authoring of complex presentations (i.e., deep familiarity with tools like Excel, PowerPoint, Word)
• Demonstrated ability to work in a time-sensitive team environment with excellent interpersonal and communication skills 5-7 years total experience in management consulting, investment banking, or corporate strategy
• Experience in and/or significant exposure to the payments, financial services, or digital/technology industries preferred
• Strong project management and planning skills with ability to progress multiple priorities concurrently