Senior Customs Entry Writer @ BTI Solutions

Content & Writing (1)

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Proven people.

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

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Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

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More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

95% client satisfaction rate – measures client satisfaction vs. expectations.
Our clients have worked with us for over 10 years, on average.
BTI Solutions counts 4 Global Telecommunication companies as clients.
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Sr. Customs Entry Writer

Responsibilities:

Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF and Customs Entry filing
Maintain and update customer/importers profiles
Determine and track duties and taxes payable; process payments on behalf of clients
Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions
Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests
Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues
Review and distribute documentation to ensure regulatory compliance of participating government agencies
Interact with Customs and other government agencies as needed
Adhere to regulatory compliance and procedures/productivity standards
Support other team members with accounts and workload on day-to-day operations
Assist with the creation of client SOPs
Other duties as requested

Requirements/Qualifications:

5+ years of Entry Writing experience for the Senior Staff
5+ years of Logistics, Freight, International Transportation, and Customs related experience
High School Diploma or GED required; Bachelor Degree preferred
Ability to identify when escalation is needed to find a resolution on an existing problem
Ability to work in a fast paced environment
Ability to do multi-task to ensure daily brokerage operations are successfully completed
Ability to create and maintain professional relationships with customers
Possess excellent written and verbal communications and analytical skills
Possess strong cross-functional teamwork, collaboration and interpersonal skills
Detail oriented
Knowledge of US Customs and other Government Agency Requirements
Proficient in Microsoft Office: especially Excel, Word, PowerPoint, Outlook

Senior Customs Entry Writer

BTI Solutions

Why work with us?

Proven people.

Proven process.

Proven results.

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