Key Accounts Associate Director
Mid South Region, Health Systems
Posted on 3/30/2023

501-1,000 employees

Designs cancer screening tests
Company Overview
GRAIL's mission is to detect cancer early, when it can be cured. They are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.
Remote • United States
Experience Level
  • BS/BA degree preferably with a science/ healthcare major and/or advanced science, public health or allied healthcare degree
  • Minimum of 10 years with demonstrated strong account management experience leading substantive revenue generating accounts
  • Demonstrated success implementing product and service solutions with health systems or health plans in prior roles
  • Ability to build and develop customer relationships including the ability to effectively represent GRAIL and its products to senior levels of management and key leaders with vision
  • Innovative thinking and exceptional eye for business, analytical and problem-solving skills
  • Strong understanding of compliance-related concepts including the laws, regulations and policies that govern marketing and sales activities and the importance of compliance in all job-related function
  • Ability to understand, distill and communicate complex scientific and public health related concepts
  • Experience in partnership models with health systems and payers
  • Health system, oncology and diagnostic experience preferred
  • Track record of working with objective based goals and success in achieving them
  • Ability to travel as needed
  • Network with various partners across the account and in the market and develop a breadth and depth of relationships within each account to ensure an understanding of each account's objectives, goals, drivers and challenges
  • Profile key accounts to understand the quality and economic flow, and define precision medicine/genomics decision-making processes
  • Understand and anticipate the account's goal and needs across the system of care and to find opportunities to develop and deliver resources
  • Prepare integrated account plans to help identify challenges to successful customer interactions, implementing the right internal mechanism as appropriate to mitigate them
  • Work to ensure the account's needs are appropriately met to ensure GRAIL delivers a patient-focused customer experience
  • Collaborate with payer access and marketing team to bring the voice of the customer in development of GRAIL product and technology value propositions
  • Develop and own key accounts through strong collaboration and strategic coordination with other GRAIL roles that also support the accounts
  • Manage account's evolution and any potential impact to GRAIL's strategy and monitor and ensure alignment across GRAIL on each Account's business position
  • Understand current state and emerging trends in business operations affecting practice management such as Annual Report, payer initiatives, EMR capabilities, and clinical care pathway development
  • Maintain a future focus on emerging trends and patient care needs in cancer early detection, uncovering and reporting underlying issues that may inform broad or account-specific strategies
  • Ensure access to GRAIL's products are achieved and in a compliant manner