Manager – Training AMG

Manager, Training AMG

Join Our Life-Saving Team!

Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.

With PHI Health you’ll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.

Who We Are:

PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

Responsibilities Include:

• Assist the Chief Pilot in the hiring and training of pilots.

• Develops and implements the training program curricula as required by regulation for flight and maintenance operations.

• Schedules training activities and ensures training is conducted at the appropriate times.

• Selects, trains, and directs a staff of instructors and pilot check airmen.

• Coordinates with the FAA to ensure that the PHI Health approved training programs comply with the current regulatory requirements.

• Assists in the formulation and review of company policies and procedures that relate to flight operations and safety.

• He performs other duties as directed by the Chief Pilot.

• Coordinates with LAMP Manager in identifying trends and modifying training programs as indicated through flight data monitoring.

• Manage the Pilot Training Department

• Schedule monthly pilot training, as well as coordinate with PHI Health Base Supervisors for air medical crewmember training

• Track expiring pilot and air medical crewmember FAA qualifications, to ensure the company doesn’t put unqualified crew members in the aircraft

• Maintain the qualification database; notify employees and supervisors of expiring qualifications

• Maintain and revise Training Manual to include revisions and bulletins

• Coordinate with the FAA on approval of the Training Manual for initial and final approval of all new Training Programs

• Quote, bid, and coordinate contracts for training services to outside customers. Ensure the proper billing of both internal and external customers

• Assist in the formulation and review of company policies and procedures that relate to flight operations and safety.

• Participate in, and schedule the hiring of new pilots to include the interview process

• Develop, revise, and publish procedures for operating the different aircraft types, to include checklists, MEL’s, Passenger Briefing Cards and/or videos

• Assist Chief Pilot to maintain and revise the General Operations Manual

• Assist in the maintaining of pilot and mechanic records concerning operational experience, training and qualifications.

• Other duties as assigned

• Directs the staff responsible for coordination and delivery of required educational programs for both internal and external personnel, which meets or exceeds all initial and annual educational requirements for compliance (CAMTS, OSHA, HIPPA, PHI AMG Policies/Procedures, Clinical Protocols, Department of Health or other regulatory agencies, and other requirements as needed).
• Works closely with Aviation, Maintenance, Communications, and Clinical management for new or recurrent training as needs develop.

• Provides Leadership to education/training managers and coordinators.

• Performs audits and verifies staff educational requirement completion and documentation.

• Conflict Management:  Comfortable with healthy conflict and they support and manage differences of opinions. Thwart destructive competition or friction and use consensus to debate and resolve issues.

• Mission Focus:  Support the organization’s mission.  They believe in the mission, value it, and are committed to it.  They communicate it to staff, stand behind it.  Incorporate the mission into daily activities.

• Positive Impact:  Personable, self confident, optimistic, and enthusiastic about what they do. They energize those around them.

• Problem Solving/Decision Making:  Identifies problems, solves them, acts decisively, and shows good judgment.  Isolates causes from symptoms.  Involve others as appropriate.  Finds a balance between studying an issue and solving it.

• Team Player:  Understands the larger organizational team and their role within it.  Share resources, respond to requests from other parts of the organization.  Supports the larger organizational agendas.

The Successful Candidate Will Have:

• Commercial Pilot Certificate or Airline Transport Pilot Certificate

• A valid medical certificate is not requried; this is a non-flying position.

• 14CFR 135 Captain experience

• 14CFR135 Training / Checking Experience

• Previous Air Medical Experience

• The ability to build relationships without cultural bias

• Strong writing, speaking, and interpersonal communication skills

• Preferred qualifications:

• Strong leadership and organizational skills

• Must be computer literate with above average software proficiency

Preferred experience in:

• Adult education is strongly preferred

• Public speaking

• Contract negotiations

• Current U.S. Passport

• Must be able to pass a pre-placement drug test and background screen

Schedule/Location:

• 5/2 Monday - Friday

• Phoenix, AZ

Compensation and Benefits:

• We offer a range of competitive pay and benefits package to keep our teams happy, healthy, and invested.

Our Core Competencies:

• Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.

• Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 

• Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.

• Service. We are dedicated to the service of our customers, our communities and each other.

Behavioral Competencies:

• Drive & Energy – The ability to maintain a fast pace and continue to produce during exhausting circumstances.

• Functional & Technical Expertise – Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise.

• High Standards – Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.

• Initiative – Takes a proactive approach and takes action without being prompted.

• Integrity – Acts ethically and honestly and applies those standards of behavior to daily work activities.

The PHI Health Advantage:

For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.

Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average, and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.

DISCLAIMER

The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws