Full-Time

Area Leader

Manager, Trainee, Franchise Operations

Posted on 5/16/2025

7-Eleven

7-Eleven

10,001+ employees

Convenience store chain offering essential products

Compensation Overview

$39.90 - $45.67/hr

Mid

Company Does Not Provide H1B Sponsorship

San Jose, CA, USA

Category
Generalist Operations
Supply Chain Management
Operations & Logistics
Required Skills
Sales
Word/Pages/Docs
Marketing
Customer Service
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • High school diploma or GED required
  • Bachelor’s degree preferred
  • A minimum of 3 years of management experience required
  • Must be authorized to work in the United States
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Ability to read, review, and interpret financial statements and other reports and documents to affect change
  • Demonstrated skills in leadership and customer service
  • Demonstrated ability to develop and promote team members
  • Excellent oral and written communication and interpersonal skills are required
  • Proficient accounting skills
  • Ability to exercise sound judgment and work with minimum supervision
Responsibilities
  • Drives sales and profits for a large scope of high volume, complex locations
  • Coaches/develops General Managers on establishing plans to help them achieve goals
  • Conducts regular store visits in accordance with Playbook to ensure compliance with all company policies and procedures
  • Ensures that all labor management tools are effectively implemented and that labor targets are achieved
  • Conducts, attends, and actively participates in monthly regional meetings as per the Playbook
  • Engages with merchandising team to suggest ways to increase sales, expand markets, and promote business
  • Plans and implements marketing campaigns and sales promotions, and oversees merchandise displays to meet all operational excellence goals
  • Monitors all store activities to ensure that customers receive exceptional customer service
  • Builds strong, sales focused teams through recruiting, hiring, training, and coaching to develop top performing team members
  • Coaches and supervises team members in all store responsibilities
  • Coaches and assists team members on how to handle difficult and complicated situations, including employee disciplinary action
  • Ensures all human resources policies and procedures are timely and accurately administered
  • Encourages and champions multi-unit store locations in providing friendly customer service
  • Serves customers by maintaining our philosophy, supported by a value proposition that every experience will be fast, friendly, and delicious
  • Maintains 100% in-stock operational excellence on top selling items
  • Ensures store operations are current on product offerings and promotions
  • Follows company dress code standards as applicable to Area Leaders
  • Performs any other duties as needed for effective and efficient operations of assigned store locations
  • Ensures work attendance in compliance with Company expectations.
Desired Qualifications
  • Knowledge of PDI/Verifone/Topaz preferred

7-Eleven operates a vast network of convenience stores that cater to everyday consumers looking for quick access to food, beverages, and essential items. The stores offer a variety of products, including snacks, drinks, groceries, and fuel at select locations. The company generates revenue through direct sales and franchising fees from its franchisees worldwide. A key aspect of 7-Eleven's strategy is its focus on digital transformation, which aims to enhance customer experience and streamline operations. Additionally, 7-Eleven is committed to fostering a diverse and inclusive workplace, supporting veterans through career opportunities and initiatives. The Global Center in India plays a significant role in developing digital products that support the company's operations globally. Overall, 7-Eleven's goal is to provide convenient access to essential products while promoting diversity and leveraging technology to improve customer service.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Irving, Texas

Founded

1927

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of 7-Eleven Australia expands market presence and growth opportunities.
  • New product launches, like Game Day Grub, attract diverse customer segments.
  • Innovative collaborations, such as the Fortnite event, engage younger audiences.

What critics are saying

  • Increased competition from Domino's Pinpoint Delivery challenges 7-Eleven's convenience edge.
  • Competitors' EV charging networks may overshadow 7-Eleven's 7Charge initiative.
  • Digital focus may alienate traditional customers preferring in-store experiences.

What makes 7-Eleven unique

  • 7-Eleven's extensive global network offers unmatched convenience and accessibility.
  • The company's focus on digital transformation enhances customer experience and operational efficiency.
  • Commitment to diversity and veteran support drives innovation and business performance.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Flexible Work Hours

Paid Vacation

Group Retirement Savings Plan

Employee Assistance Program

Educational Reimbursement Program

Company News

ATM Marketplace
Apr 25th, 2025
7-Eleven to deploy NCR Atleos Allpoint ATM network to 4,000-plus locations

7-Eleven has partnered with NCR Atleos to deploy its Allpoint Network to more than 4,000 stores.

Vusion
Apr 3rd, 2025
7-Eleven's Next-Gen Sustainable Store Concept at World Expo 2025 enabled by VusionGroup Technology

7-Eleven's next-gen sustainable store concept at World Expo 2025 enabled by VusionGroup technology.

Beverage Online
Mar 25th, 2025
7-Eleven, Inc. Honors Its Heritage With The Launch Of New Southland Reserve(TM) Cold Brew Tea Lineup

7-Eleven has teamed up with AriZona Beverages to introduce a new line of cold brew teas, crafted to deliver bold flavors with a smooth, refreshing taste.

MK
Mar 21st, 2025
Korea's No. 1 Economic Media

Taiwan's 7-Eleven has also put on hold the launch of Kim Soo-hyun's collaborative product, which was scheduled to be introduced the previous day ahead of the "Seven-Eleven Kaohsiung Cherry Blossom Festival" (March 28-30).

CStore Decisions
Mar 12th, 2025
7-Eleven Debuts New Electrolit Flavor

7-Eleven recently announced a new partnership with Electrolit, through which the retailer has introduced Electrolit's newest flavor, Pink Grapefruit, exclusively on 7-Eleven shelves.

INACTIVE