Hospital Services Representative/ Driver

Responsibilities

Summary:

This position assists in assuring adequate component inventory for internal and external customer needs. Assists in assuring compliance with federal regulations and industry standards. Provides outstanding customer service to internal and external customers.  Approximately 75% of the job is spent in hospital services department and 25% of the job is driving and delivering orders. 

Schedule: 2nd Shift - Sunday - Thurday 2pm - 10:30pm (training Mon - Fri 2pm - 10:30pm for about 8 weeks)

Job Responsibilities:

1. Performing and overseeing daily Hospital Service tasks (HSRD-1 tasks)

• Hospital Orders:
• Consigning
• Shipping
• Packing
• Reconciliation
• Irradiation/modification

2. Performing timely driving functions

• Delivering hospital Transfusion Services blood component orders.
• Performing whole blood pick-ups from Collections Van/Mobiles/Fixed sites.
• Performing sample pick-ups for Reference Lab, Donor Testing, and Nat Lab.

3. Customer Service

• Responsible for daily interactions with our hospital customers.  Daily telephone communications with the hospital Transfusion Services allows for correct orders and component shipments

4. Equipment Maintenance

• Maintains adequate knowledge of departmental equipment operation to monitor and troubleshoot problem situations with the Maintenance department and equipment support services.

5. Maintains Hospital Services vehicles, department supplies, required forms, and reports.

6. Maintains a working knowledge of federal regulations and industry standards for the storage, labeling, distribution and transport of blood component.

The hourly rate for this position is $20.05/hr. (plus applicable shift differentials)

IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.

Qualifications

Education:

High school education or equivalent

Physical:

Ability to lift up to 50lbs and continuous movement in and out of vehicle

Other:

Ability to work well with others and independently

2 years of driving and/or customer service experience

Good driving record

Good communication skills; both oral and written

Ability to learn required computer functions and programs

Attention to detail

Overview

Founded in 1948, Memorial Blood Centers have served Minnesota and Wisconsin for more than 75 years, delivering more than 125,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners. MBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. MBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit mbc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.