Full-Time

IFM Director

Posted on 6/16/2026

Deadline 7/27/26
Jones Lang LaSalle (JLL)

Jones Lang LaSalle (JLL)

10,001+ employees

Global real estate services and investments

Compensation Overview

$192k - $250k/yr

No H1B Sponsorship

Mountain View, CA, USA

In Person

Category
Facilities Operations (1)
Required Skills
Forecasting
Risk Management
Data Analysis
Requirements
  • Bachelor's Degree in Business Administration, Property Management, Operations Management, or related field
  • Minimum 8 years experience in facilities management, property management, or related field
  • Minimum 5 years experience managing diverse, management-level teams
  • Proven track record managing complex, cross-functional transformation projects
  • Core Competencies include Executive Presence, IFM Expertise, Program Management, Data Literacy, Financial Acumen, Technology Proficiency, Communication Excellence
Responsibilities
  • Act as primary successor to the IFM Director, covering all major decision-making, stakeholder meetings, and operational oversight in their absence
  • Manage delivery of facilities services to the regional portfolio in accordance with all agreed policies, procedures, and contract scope
  • Develop and implement multi-year IFM strategy and annual management plans, ensuring alignment with corporate goals including sustainability and cost efficiency
  • Serve as primary point of contact for clients, proactively developing relationships and ensuring exceptional service delivery
  • Oversee large-scale IFM project budgets and manage vendor performance to agreed standards and contract compliance
  • Lead end-to-end transformation initiatives including technology implementation, global operating procedure standardization, and new maintenance model rollouts
  • Serve as executive sponsor for new site launches, expansions, and major facility renovations
  • Establish and enforce global best practices, Standard Operating Procedures (SOPs), and playbooks for consistent service delivery
  • Drive innovative programs and processes that reduce operating costs and increase productivity
  • Execute comprehensive change management plans ensuring successful adoption of new processes and systems
  • Define, track, and report on critical IFM KPIs including uptime/availability, MTTR, CSAT, maintenance backlog, and cost per square foot
  • Establish IFM data and analytics function to identify performance gaps, predict maintenance needs, and measure ROI
  • Audit and refine SLAs with internal stakeholders and external vendors
  • Conduct portfolio audits to ensure data integrity across all systems
  • Deliver portfolio management reports and variance analysis as required
  • Achieve operational expenditure targets, manage budgets, and identify cost efficiencies and savings
  • Lead annual budgeting and quarterly forecasting processes
  • Develop and approve annual capital plans in collaboration with client representatives
  • Proactively identify and manage operational, compliance, and financial risks across the property portfolio
  • Ensure compliance within delegated financial and contractual authorities
  • Lead, manage, and develop professional teams of management-level staff across geographically dispersed locations
  • Provide excellent onboarding, training, and team building while supporting performance excellence
  • Manage strategic relationships with Tier 1 IFM partners and key suppliers
  • Lead vendor contract procurement activities and support account-wide sourcing events
  • Coordinate engagement with cross-functional teams including security, capital projects, and specialized services
  • Ensure compliance with all health, safety, environmental, and risk management policies
  • Be accountable for delivery of moves, adds, changes, and small construction projects
  • Support account-wide initiatives including compliance reviews, audits, and training programs
  • Drive continuous improvement initiatives, benchmarking, and best practices implementation
  • Maintain system reliability and improve consistency across the portfolio
Jones Lang LaSalle (JLL)

Jones Lang LaSalle (JLL)

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Jones Lang LaSalle (JLL) is a global real estate services and investment management firm that helps clients buy, lease, manage, and invest in properties. Its services include property management, leasing, capital markets, advisory, workplace strategy, sustainability, and technology solutions for real estate. The company earns fees and commissions from these services and from assets under management in its investment management business. JLL differentiates itself by offering a broad, globally integrated suite of services—ranging from on-the-ground property management to high-level investment advisory and sustainability programs—backed by a strong ethical track record and industry recognition. Its primary goal is to help clients maximize the value of their real estate and real assets through strategic insights, execution across markets, and sustainable practices.

Company Size

10,001+

Company Stage

IPO

Headquarters

Chicago, Illinois

Founded

1999

Your Connections

People at Jones Lang LaSalle (JLL) who can refer or advise you

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Simplify's Take

What believers are saying

  • Retail Solutions Group expands end-to-end services for multi-unit retail clients.[1]
  • Improving CRE credit liquidity supports refinancing, transactions, and capital markets fees.[1]
  • Fortune 500 rank rose to 175, reflecting revenue momentum and scale.[1]

What critics are saying

  • Office demand weakness suppresses leasing volumes and occupancy-related services.[1]
  • Transaction-dependent revenue falls quickly when financing and deal flow slow.[1]
  • Large rivals can copy retail integration, pressuring margins in project services.[1]

What makes Jones Lang LaSalle (JLL) unique

  • JLL combines global real estate services with LaSalle Investment Management.[3]
  • Its integrated platform spans leasing, advisory, project delivery, and capital markets.[3]
  • JLL is investing in proprietary data, AI, and client-facing market indices.[7]

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Benefits

401(k) plan

Comprehensive Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Company Holidays

401(k) plan with matching company contributions

Health Insurance

Flexible Work Arrangements

Gym Membership

Health Insurance

Private Health Insurance Discounts

Employee assistance program

Novated Lease for EV Cars

Wellness Program

Social Club

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Reference to flexible work arrangements

Paid Holidays

Paid Time Off

Hybrid Work Options

Remote Work Options

Paid Vacation

Sabbatical Leave

Stock Options

Company Equity

Company News

High-Profile Monthly
Jun 19th, 2026
New 12,500sf rooftop deck completed at One Financial Center in Boston.

New 12,500sf rooftop deck completed at One Financial Center in Boston. June 19, 2026 Boston - Elaine Construction has completed a new 12,500sf rooftop amenity at One Financial Center in Boston. In partnership with architects Visnick & Caulfield and landscape architects MDLA Landscape Architects, Elaine delivered a state-of-the-art amenity space for JLL and MetLife. The project introduced a fully programmed outdoor roof deck on the third floor, along with a complete renovation of the amenity floor directly below, all while the building remained fully occupied throughout construction. The rooftop deck features a raised pedestal paver system with IPE wood accents, two custom pergolas, a fireplace, an outdoor television, a full audio system, custom millwork benches, and a dedicated restroom. Two new egress stairwells and an elevator were added to provide access to the roof, which required a complete new structural steel package across the third floor. Beneath the deck, the second-floor amenity space was taken down to the structure, with ceilings removed to install the supporting steel and connections. Existing beams were reviewed and reinforced throughout, and the entire amenity floor was rebuilt to complement the new rooftop experience above. "Building a roof deck on top of a fully occupied tower takes serious planning and coordination, and the goal the whole way through was to make the finished space feel effortless to the people using it. Seeing it come together the way it did made the work worth it," said Jamie Audette, director of corporate services at Elaine Construction.

Fisher German LLP
Jun 17th, 2026
Fisher German strengthens national development agency team to support growth.

Fisher German strengthens national development agency team to support growth. Fisher German LLP has strengthened its development agency team with two hires as Fisher German LLP accelerate growth across key residential sectors by appointing Oscar Heap as an associate in the Midlands and Megan Jackson as a surveyor in Manchester, bolstering a service line that is a major strategic focus for the business this year. The appointments support its continued expansion across residential investment including single-family housing and affordable housing, strategic land consultancy, disposal and acquisition while strengthening its national development agency presence. Oscar joins from JLL's Living Capital Markets team in Nottingham, where he advised on residential development land and investment opportunities across the Midlands and wider UK market. He brings extensive experience supporting landowners, developers and investors on residential development and investment transactions and strategic land opportunities, alongside wider market analysis and consultancy work. Megan also joins from JLL, where she completed a degree apprenticeship in Real Estate Management from the University College of Estate Management, while gaining valuable experience across several specialist property teams. She spent more than two years in Development Consultancy, working on projects including master planning exercises, alternative use studies and viability assessments. She also gained experience in Residential Land Agency across the North West before achieving chartered status. Partner, Alex Isles, said: "Megan's appointment is another important step in strengthening its development agency presence in the North West. as Fisher German LLP continue to invest in this growing area of the business. "She brings strong technical knowledge, regional market understanding and an impressive breadth of experience early in her career. "As activity continues to grow across the North West, Megan will play an important role in supporting clients and expanding our presence in the region." Partner, Luke Brafield, added: "Oscar's appointment reflects its continued investment in the growth of its national development agency team. "Fisher German LLP is seeing significant opportunities across residential investment, single-family housing and affordable housing, alongside growing demand for strategic land advice and support with residential development transactions. "Oscar's experience and market knowledge will further strengthen our ability to support clients across these sectors and help drive continued growth." The appointments form part of Fisher German's wider strategy to expand its national development agency capabilities in response to increasing client demand across the residential sector.

Iberian Property
May 29th, 2026
Dils and JLL launch a 54-residencial project in Algarve.

Dils and JLL launch a 54-residencial project in Algarve. The Alma Luz development, located in Tavira, comprises 54 one-, two- and three-bedroom apartments and is organised as a private condominium. Dils and JLL has announced, on a co-exclusive basis, the launch of Alma Luz, a new residential project located in Santa Luzia, in the municipality of Tavira, Algarve. The development comprises 54 apartments, divided into three types of units - Garden, Terrace and Sky - and consists of one-, two- and three-bedroom flats. It is organised as a private condominium centred around a central garden, an element that links the buildings. Residents will have access to a range of amenities such as a swimming pool, fitness area, sensory garden, Owners Club, lounge with a fire pit and a co-working space. Located a short distance from some of the beaches of the Eastern Algarve, such as Praia do Barril and Ilha de Tavira, the development benefits from a setting close to golf courses and the mountains, with easy access to the airport. "Alma Luz stands out as a unique project in the eastern Algarve, combining the authenticity of Santa Luzia, the comfort of a contemporary design and a strong connection to nature and the nearby beaches. Its strategic location, right in the heart of the Ria Formosa, reinforces this connection with the local area and enhances a lifestyle truly linked to the sea and the natural surroundings. It is a development designed for those who value authenticity combined with quality of life, privacy and well-being", said Pedro Barreto, Head of Residential Development at Dils. "Projects such as Alma Luz reflect a new generation of residential developments in the Algarve, increasingly focused on integration with the surroundings, the promotion of local culture and a more exclusive and tranquil living experience. Against a backdrop of sustained demand for authentic and distinctive locations, Santa Luzia stands out as a particularly attractive destination, above all due to the scarcity of new developments offering this setting and proximity to the Ria Formosa", added Telmo Azevedo, Co-Head of Residential at JLL.

Iberian Property
May 6th, 2026
IBA Capital Partners and Norfin win Deal of the Year at the Iberian Property Investment Awards.

IBA Capital Partners and Norfin win Deal of the Year at the Iberian Property Investment Awards. The Prado operation, led by IBA Capital Partners, was one of the big winners at the Iberian Property Awards 2026, having received two awards for Deal of the Year in Spain and Financial Innovation of the Year. Norfin's purchase of Tróia Resort was awarded Deal of the Year in Portugal. IBA Capital Partners, Norfin, P3 Logistic Parks, CBRE, JLL and L'illa Diagonal were the winners of the 2026 edition of the Iberian Property Awards, revealed at a ceremony that took place this Tuesday evening in Madrid, gathering over 300 senior professionals, and which closed the agenda of the first day of the Spain Real Estate Summit on a high note. Led by IBA Capital Partners, the acquisition of the Prado Urban Business Park, in Madrid, was elected as the Deal of the Year in Spain. Valued at around 300 million euros, it involved the purchase of a 60,000 sqm office complex in a strategic location in the Madrid market, occupied by top tenants including Amazon's headquarters and other Spanish institutional organizations. Due to its complexity and sophistication, where a series of bridge loans and back-to-back disposals arranged within a consortium of investors, the operation was also chosen by the jury as the Financial Innovation of the Year. The awards were collected by Jesús Valderrama and Thierry Julienne, Co-Founders of IBA Capital Partners, who were accompanied on stage by Martin Fauchille, representing Batipart, one of the investors with whom they co-invested in this transaction, and Esther Escapa, who represented the seller, AXA Investment Managers. In Portugal, the spotlight was on Norfin, which won the Deal of the Year in Portugal award for its acquisition of Tróia Resort. This is an ambitious property development comprising hotels, holiday apartments, a marina, a golf course and leisure facilities, and was recognised by the jury for its scale, complexity and contribution to positioning Portugal as a high value-added property investment destination. The award was collected by Francisco Sottomayor, CEO of Norfin. At a time when ESG continues to dominate the concerns of industry leaders, the jury distinguished the P3 Abrera project, by P3 Logistic Parks, as the Green Asset Initiative of the Year. At stake is the rehabilitation of a logistics complex in Catalonia which achieved BREEAM Outstanding certification and a 100% reduction in energy consumption; with the award being received by Javier Merida, Managing Director at Spain. The award for Social Impact Initiative of the Year went to CBRE for its "Bring it to Light" project, a health awareness campaign running in over 40 shopping centres across Spain and Portugal. The award was accepted on behalf of the company by Nuno Moura, Marketing & Brand Events - Property Management Director for Iberia, and Greg Crespo, Head of Marketing Retail - Property Management. CBRE added a second coronation this evening, also winning the award for Research Report of the Year with its Iberian Agribusiness report: an investment framework, detailing how exposure to land, crops, operations or integrated platforms influences risk, yield stability and operational complexity. The award was received by Miriam Goicoechea, Head of Research at CBRE Iberia. The Commercial Leasing of the Year award went to JLL for the lease of the Oriente Green Campus building in Lisbon, considered the largest office lease recorded in Portugal during the 2025 year - a transaction that reinforces the strength of the high-quality office segment, with properties that are well-located and aligned with new sustainability standards. Bernardo Vasconcelos, Head of Office Leasing at JLL Portugal, accepted the award on behalf of the company. In the Marketing Initiative of the Year category, the jury recognised L'Illa Diagonal for its "Reopening the Shopping Centre" initiative, an ambitious strategy developed following a €32 million refurbishment. The project culminated in a communications campaign and a local cultural celebration that generated significant commercial results and notable visibility across the city. The award was collected by Gerard Cutal, director of the L'Illa Diagonal shopping centre. Celebrating its forth edition, the awards promoted by Iberian Property again received around 50 applications, coming from a wide range of industry players - Asset Managers, Investment Funds, SOCIMIs, Insurance Companies, Developers, among others. With 6 nationalities represented, the projects submitted total over €2 billion in value - an impressive snapshot of 2025's real estate activity. The decision process is in the hands of an independent esteemed jury of 52 top professionals, senior representatives from both Spain and Portugal, whose integrity and dedication ensure the credibility of these awards. Each year, as a closing moment to this evening, Iberian Property presents a special recognition. This is not part of the Investment Awards, but a personal tribute to individuals who have made an outstanding contribution to the development of the real estate sector in Spain and Portugal, particularly in attracting international investment. The four individuals recognised are all well-known names in the sector. As CEOs of leading international real estate consultancies in Spain, they played a decisive role in professionalising the market, aligning it with international standards, and placing the country firmly on the radar of global investors. The 2026 Special recognition was awarded to Francis Pons, Stephen Newman, Benoît du Passage and Roger Cooke.

Cushman & Wakefield
May 4th, 2026
Cushman & wakefield hires tom maloney as chair of occupier advisory services.

Cushman & wakefield hires tom maloney as chair of occupier advisory services. NYSE: CWK13.85-0.26 (-1.84%)2,016,438May 4, 2026 4:00 PMPricing delayed by 20 minutes View all news cushman & wakefield hires tom maloney as chair of occupier advisory services april 29, 2026 industry veteran joins in new key leadership role LOS ANGELES-(BUSINESS WIRE)- cushman & wakefield (NYSE: CWK) announced today that tom maloney has joined the firm as chair, occupier advisory services. In this senior leadership role, maloney will accelerate growth, elevate talent, and strengthen cushman & wakefield's occupier advisory services platform. Tom maloney "tom brings an exceptional track record and a proven ability to scale and grow a commercial real estate advisory and services business," said matt chatham, president, occupier advisory services. "Companies face shifting demands, and tom has built an impressive career in developing strategies that deliver consistent best practices and agile solutions to solve occupier's evolving challenges." "His leadership will be vital as we continue to deliver a world-class platform to serve clients," he continued. "Tom joining the team accelerates our momentum and reinforces cushman & wakefield's commitment to providing top-tier global advisory." Reporting directly to chatham, maloney will focus on enterprise-level strategy, business development, talent mentoring, recruiting, and direct executive support to a broad spectrum of clients. Maloney will serve as a catalyst for collaboration, a key figure shaping the next generation of top producers, and a visible ambassador for cushman & wakefield's occupier advisory services capabilities. "Organizations need clear, strategic guidance to align their real estate with their core business goals, requiring deep strategic thinking and creative solutions," said maloney. "I look forward to working with matt, the leadership team and the broader brokerage community to build on the firm's platform and deliver for clients across key markets in the U.S. and globally." Based in los angeles, maloney brings a strong national lens to the firm, and his leadership will extend globally, leveraging his experience to support client operations at scale. This broad reach allows him to connect local market insights with key enterprise goals. With more than 35 years of experience, maloney joins cushman & wakefield from JLL where he most recently served as executive vice chairman, working across the business to ensure client success, mentor emerging talent and recruit top talent across all business lines. Additionally, he served in several leadership roles including president of jll's tenant representation business, served on jll's brokerage operating committee, and led all JLL business lines in the southwest region. About cushman & wakefield cushman & wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, leasing, capital markets, and valuation and other. Built around the belief that better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com. Media Contact: savannah durban [email protected] source: cushman & wakefield multimedia files: * tom maloney download: download original 147 KB (675 x 675) download image: tom maloney as a original in JPG format. Opens in a new window download thumbnail 55 KB (200 x 200) download image: tom maloney as a thumbnail in JPG format. Opens in a new window download lowres 282 KB (480 x 480) download image: tom maloney as a lowres in JPG format. Opens in a new window download square 83 KB (250 x 250) download image: tom maloney as a square in JPG format. Opens in a new window * download: download original 123 KB (2166 x 739) download image: multimedia file for cushman & wakefield hires tom maloney as chair of occupier advisory services as a original in JPG format. Opens in a new window download thumbnail 4 KB (200 x 68) download image: multimedia file for cushman & wakefield hires tom maloney as chair of occupier advisory services as a thumbnail in JPG format. Opens in a new window download lowres 12 KB (480 x 164) download image: multimedia file for cushman & wakefield hires tom maloney as chair of occupier advisory services as a lowres in JPG format. Opens in a new window download square 6 KB (250 x 250) download image: multimedia file for cushman & wakefield hires tom maloney as chair of occupier advisory services as a square in JPG format. Opens in a new window view all news. As a global commercial real estate services leader with 52,000 professionals worldwide, we will never settle for the world that's been built, but relentlessly drive it forward for our clients, colleagues and communities. * About Us * Global Leadership * Diversity, Equity & Inclusion * Our History * Environmental, Social and Governance * Investor Relations External Link * Office Locations * Contact Us