Director of Sales

Job Description

• Experience with large banquets and MICE operation along with strong association relationship. Market exposure at Mumbai and Delhi will have an added advantage.
• Responsible for all sales activities and personnel involved in the Sales and Marketing department.
• Provide leadership to the day-to-day operations of the department, while focusing on the Organization’s strategic goals. 
• Coordinate Sales operations with the other departments of the organization.
• Develop and/or maintain and improve business relations with all customers of the organization.
• Seek out and target new customers and new sales opportunities, initiate action plan to approach and secure new business for the organization.
• Responsible for coordinating the specific objectives of the Sales Plan with the functional departments of the organization.
• Develop action plan related to the Annual Revenue Plan to ensure Revenue Plan objectives are achieved.
• Maintain close contacts within the community and in neighboring marketing areas, with Airlines, Travel agencies, Commercial houses, Private club, Professional associates, etc … to procure new business for the hotel.
• Ensure that internal promotion material are reviewed on a regular basis and are consistent with standards set by the Management.
• Work closely with the Assistant Manager Public Relations to improve relations between the Organization and the community; to obtain maximum media coverage of activities within the premises which are of interest locally and internationally.
• Coordinate all methods to maintain and increase business volume. This includes Advertising, Sales Promotions, Personal Selling, publicity, Community Relations, special sales projects, employee training and guest relations.
• Handle additional responsibilities as and when delegated by the Management.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Minimum 7-10 years of experience in sales, with a proven track record of achieving and exceeding targets
• Demonstrated ability to lead and develop high-performing sales teams
• Strong strategic thinking and revenue management skills
• Excellent negotiation and contract management abilities
• Proficiency in customer relationship management (CRM) software and sales analytics tools
• Advanced budgeting, forecasting, and financial analysis skills
• Outstanding presentation and public speaking abilities
• In-depth knowledge of the MICE industry, current trends, and best practices
• Understanding of the hospitality and tourism sector in Vietnam and the broader Asia-Pacific region
• Experience working with international markets and diverse cultural backgrounds
• Professional certifications such as CMP (Certified Meeting Professional) or CITP (Certified Incentive Travel Professional) preferred
• Fluency in English required; proficiency in Vietnamese or other Asian languages is a plus
• Willingness to travel domestically and internationally as required

Additional Information