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UX Researcher
Updated on 3/22/2023
San Francisco, CA, USA • Remote
Experience Level
Desired Skills
Product Design
UI/UX Design
  • Bachelor's degree in UX design, human-computer interaction, psychology, or a related field
  • 3+ years of experience in UX research
  • Strong analytical skills and ability to interpret and present data
  • Experience with user testing and conducting qualitative and quantitative research
  • Experience with user research tools such as UserTesting, or others alike
  • Experience communicating research to executive stakeholders
  • Excellent communication, presentation, and interpersonal skills
  • Demonstrated experience to learn quickly and translate ambiguous requirements into tangible outputs
  • Fluency in English, both written and spoken
  • Self-starter/proactive mindset
  • Work with the product, design, engineering, marketing, customer success, and sales teams to understand current products and produce actionable insights to improve the UX
  • Enable data-informed decision-making by defining and monitoring key metrics in dashboards, setting benchmarks, and measuring the impact of product changes
  • Design research to explore nascent user needs and understand the design outline of viable solutions
  • Conduct moderated and unmoderated usability tests and gather customer feedback and identify areas for improvement
  • Organize internal workshops and UX audits
  • Research competition to stay up-to-date on industry trends
  • Assure that experience is working across demographics and devices
  • Define interaction models and concepts in the form of sketches, user flows, prototypes etc
Desired Qualifications
  • Masters or PhD Degree in human-computer interaction, psychology, or a related fields
  • Experience working in the identity industry
  • Experience working in an agile development environment
  • Demonstrated track record in facilitating product workshops
Incode Technologies

51-200 employees

Powering the future of omnichannel biometric identity
Company Overview
Powering the future of omnichannel biometric identity