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Customer Loyalty Supervisor
Confirmed live in the last 24 hours
Locations
Richmond, VA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Leadership
Management
Sales
Requirements
  • 2+ years of sales management experience; indirectly or directly leading sales teams in an inbound/outbound customer-facing environment
  • Proven success with identifying top candidates and building high-performing sales/retention teams
  • Strong analytical, planning and problem-solving skills with a deep understanding of sales levers, metrics, performance standards and sales methodology
  • Excellent communication and interpersonal skills both within your team and interdepartmentally
  • A growth mindset, comfortable with ambiguity, and eager to learn, test, and improve
Responsibilities
  • Contribute to and execute on a multi-year Customer Loyalty strategy, in partnership with the leadership team, including achievement of short-term and long-term strategic objectives
  • Develop and invest in cross functional relationships to accomplish goals and find creative solutions to complex problems through analysis, empathy, experimentation, and bold and thoughtful ideas
  • Support your team's ongoing mastery of their craft through sales skills development and coaching that translates to consistent goal/metric achievement
  • Build & support a high-performing, highly engaged team by creating a positive and inclusive culture where employees can do their best work, providing effective coaching and development, and demonstrating exceptional change management and strategic execution
SimpliSafe

501-1,000 employees

Home security company
Company mission
Simplisafe wants to make home security accessible to everyone
Benefits
  • Health Insurance - A comprehensive plan provides peace of mind for you and your family.
  • Employee assistance program - Help through the difficult situations that come up at work and at home.
  • Tuition reimbursement - We want you to keep learning, so we’ll cover part of your tuition.
  • 401(k) - Saving for your future in the present.
  • Unlimited vacation - Exempt employees take the time when you need it or want it. We mean it.
  • Life and disability insurance - Coverage for when you need it most.
Company Values
  • Customer obsessed
  • Aim High
  • No Ego
  • One Team
  • Life As We Climb
  • Lean & Nimble