Customer Loyalty Supervisor
Confirmed live in the last 24 hours
Richmond, VA, USA
- 2+ years of sales management experience; indirectly or directly leading sales teams in an inbound/outbound customer-facing environment
- Proven success with identifying top candidates and building high-performing sales/retention teams
- Strong analytical, planning and problem-solving skills with a deep understanding of sales levers, metrics, performance standards and sales methodology
- Excellent communication and interpersonal skills both within your team and interdepartmentally
- A growth mindset, comfortable with ambiguity, and eager to learn, test, and improve
- Contribute to and execute on a multi-year Customer Loyalty strategy, in partnership with the leadership team, including achievement of short-term and long-term strategic objectives
- Develop and invest in cross functional relationships to accomplish goals and find creative solutions to complex problems through analysis, empathy, experimentation, and bold and thoughtful ideas
- Support your team's ongoing mastery of their craft through sales skills development and coaching that translates to consistent goal/metric achievement
- Build & support a high-performing, highly engaged team by creating a positive and inclusive culture where employees can do their best work, providing effective coaching and development, and demonstrating exceptional change management and strategic execution
Home security company
Simplisafe wants to make home security accessible to everyone
- Health Insurance - A comprehensive plan provides peace of mind for you and your family.
- Employee assistance program - Help through the difficult situations that come up at work and at home.
- Tuition reimbursement - We want you to keep learning, so we’ll cover part of your tuition.
- 401(k) - Saving for your future in the present.
- Unlimited vacation - Exempt employees take the time when you need it or want it. We mean it.
- Life and disability insurance - Coverage for when you need it most.
- Customer obsessed
- Aim High
- No Ego
- One Team
- Life As We Climb
- Lean & Nimble