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Senior Technical Writer
Remote, US
Posted on 6/11/2022
Experience Level
Desired Skills
  • 3 - 5 years of experience writing Technical Documentation
  • Proven working experience in technical writing of software documentation, including building documentation for REST APIs
  • Experience in setting up and maintaining Confluence spaces from scratch
  • Demonstrated experience in translating technical concepts for a larger user audience
  • Demonstrated ability in taking initiative and being able to work independently
  • Demonstrated ability to work in a fast-paced environment
  • Proven experience in creating the flowcharts, component and sequence diagrams for products, features, or processes
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written and communication skills
  • Basic familiarity with the SDLC and software development
  • Excellent communication, interpersonal, and presentation skills, including the capacity to comfortably interface with senior leaders
  • Experience with Swagger, Git, GitLab, Markdown, Hexo, and Confluence is required
  • Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm
  • Partner closely with Product & Engineering teams to obtain an in-depth understanding of the product and documentation requirements
  • Partner closely with Product & Engineering managers and directors to define the overall documentation goals and needs from a long-term perspective
  • Partner closely with the Technical Program Management team to ensure documentation adoption
  • Partner with different stakeholders to collect requirements, develop documentation and drive documentation template approval
  • Provide support for multiple scrum teams and other cross-functional teams to ensure the highest documentation quality
  • Partner closely with the Technical Writing team members to ensure that our internal documentation website is always up to date and running smoothly
  • Develop and maintain high-quality product and technical documentation for internal and external use
  • Develop and maintain high-quality tutorials, guides, and manuals for internal and external use
  • Develop and maintain the information architecture for Confluence spaces and documentation website
  • Develop and run the information sessions for different stakeholders to share the knowledge about documentation and ensure a deep understanding of documentation requirements
  • Ensure that all stakeholders are aware of and follow the Technical Writing domain ceremonies and policies
  • Take ownership over the blog post publication process ensuring that the posts are released in a timely manner

501-1,000 employees

Customer experience platform