Customer Marketing Specialist
Posted on 4/4/2023
INACTIVE
Cloud-Native Email Security
Company Overview
Abnormal Security's mission is to protect the internet. They will protect knowledge workers across the cloud, wherever they work.
AI & Machine Learning
Cybersecurity
Company Stage
Series C
Total Funding
$284M
Founded
2018
Headquarters
San Francisco, California
Growth & Insights
Headcount
6 month growth
↑ 14%1 year growth
↑ 14%2 year growth
↑ 68%Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Marketing
Requirements
- 2 years of experience in sales or marketing at a B2B technology company, preferably cybersecurity
- Experience managing major projects and programs and reporting on them on a weekly basis
- Strong relationship builder and proactive communicator
- Passion for cybersecurity: must desire to learn about the security market, Abnormal solution, and how it solves customer problems
- Excellent writing and communication skills evidenced by multiple strong writing samples
Responsibilities
- Manage online customer community portal (Influitive) and drive content calendar
- Recruit customer speakers and testimonials for marketing events and campaigns
- Create customer storytelling assets including webpages, presentations, case studies, blogs and videos
- Maintain inventory systems for company-wide consumption of customer story assets
- Collaborate with campaign managers and sales leaders to integrate customer storytelling assets into marketing and sales campaigns
- Run recruitment campaigns for industry/analyst peer review sites
- Ensuring customer and contact records are kept up to date and accurate
- Ideate and source new user-generated content
Desired Qualifications
- Community management and Social Media experience
- Comfort and confidence interacting with customers in roles ranging from technical practitioner to CxO
- Past experience in Customer Marketing, Field Marketing or Product Marketing