IT Service Desk Internship

Summer 2023

Confirmed live in the last 24 hours

Locations

Irvine, CA, USA

Experience Level

Intern

Requirements

Available to work 40 hours a week from Mid-June through Mid-August with the potential to be offered a full-time position contingent upon a positive performance review
Flexibility to work in a hybrid environment (in office and/or from home as needed), to be organized with the Service Desk Manager
Ongoing education in an IT related field is acceptable with the potential to continue the internship part-time while attending classes
Excellent decision-making skills
Excellent troubleshooting skills
Excellent interpersonal skills
Experience in technical support preferred, but not required

Responsibilities

Assist IT Service Desk team with IT ticket queue, such as troubleshooting computer hardware/software issues or complete requested controlled processes
Assist IT Asset Coordination team with replacing hardware (laptops, monitors, docking stations, keyboards and mice)
Install, test, maintain, upgrade, and troubleshoot computers and other peripherals
Prepare decommissioned equipment for physical disposal
Conduct research on specific software or hardware
Help maintain documentation on software and computer systems
Participate in various IT related projects as needed

Focus. Clarity. Commitment.

HCVT is a highly specialized professional services firm providing tax, audit, business management, mergers and acquisitions, and valuation services to private and public companies, business owners, high net worth individuals, and family offices across select industry niches.

At HCVT, we are different. We are a team driven by our values—Integrity at our Core, Building Success Together, and a Passion for Excellence. Our focus and commitment are on the needs of our clients and our team. Clarifying and resolving complex issues is what we do. How we do it is what sets us apart from other CPA firms.

As part of the HCVT team, you will work in a fast-paced environment. Our culture is all about collaboration, teamwork, giving back to our communities, and partner access and accountability. We also believe that there is no one way to progress in your career. We are flexible and embrace diversity. We provide our team members the right tools to be successful with a continual focus on technical training, as well as other skills necessary to thrive in the world of public accounting. Join HCVT and Move Forward - Your Way!

The intern will need to be in the Los Angeles or Orange County area and able to work in the office as necessary. Out of state applicants will not be considered.

As a service desk intern, you will be responsible for the following:

Assist IT Service Desk team with IT ticket queue, such as troubleshooting computer hardware/software issues or complete requested controlled processes
Assist IT Asset Coordination team with replacing hardware (laptops, monitors, docking stations, keyboards and mice)
Install, test, maintain, upgrade, and troubleshoot computers and other peripherals
Prepare decommissioned equipment for physical disposal
Conduct research on specific software or hardware
Help maintain documentation on software and computer systems
Participate in various IT related projects as needed

To be successful, these are the skills, qualities and experience you will need:

Available to work 40 hours a week from Mid-June through Mid-August with the potential to be offered a full-time position contingent upon a positive performance review
Flexibility to work in a hybrid environment (in office and/or from home as needed), to be organized with the Service Desk Manager
Ongoing education in an IT related field is acceptable with the potential to continue the internship part-time while attending classes
Excellent decision-making skills
Excellent troubleshooting skills
Excellent interpersonal skills
Experience in technical support preferred, but not required

The anticipated hourly range for this role is $25.00 plus any overtime. This salary range is specific to the state(s) listed and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set and education; experience and training; licensure and certifications; and other business and organizational needs.

Connect with us:

LinkedIn, Instagram, Facebook, HCVT Website

The ordinance requires employers to state, in all job solicitations, postings and advertisements, that the employer will consider applicants in a manner consistent with the requirements of the Fair Chance Initiative.

501-1,000 employees

Website

Accounting firm

Company Overview

HCVT's mission is to enhance and improve the firm's retention and advancement of women by leading women of all career stages to connect, grow, and achieve professional and personal success.

Benefits

Health and Wellness
Learning and Development
Passion
Reward Employees
Work and Life Integration

Company Core Values

Integrity at our Core - We hold ourselves to the highest standards to earn the trust of the public, our clients, and our team.
Building Success Together - The foundation of our success is working as a team. By collaborating, we provide our clients with exceptional service aligned with their needs.
Passion for Excellence - We deliver excellence. We embrace continuous learning and development of our skills so that together, we get smarter every year.
Equity, Diversity, & Inclusion - We are committed to an inclusive work environment that embraces and respects individuals regardless of their race, gender, religion, age, sexual orientation, or disability.