Full-Time

Office Clerk / Customer Service Associate with Automotive Knowledge

750€ Startbonus

AUTO1 Group

AUTO1 Group

1,001-5,000 employees

European digital platform for used-car trading

No salary listed

Berlin, Germany

In Person

Category
Retail (2)
,
Requirements
  • Serviceorientierung to create a positive buying experience and to elevate customer satisfaction
  • Flexibility in working hours
  • Openness and communication strength towards others
  • Can-Do attitude and enthusiasm for an automotive environment
Responsibilities
  • Ensure a smooth service process and ex​cellent service quality; you support and advise customers from the creation to the review of all contract details
  • You are enthusiastic about administrative tasks as well as working on the vehicle itself
  • Perform visual assessments, vehicle deregistrations, and provisioning for our B2B and B2C business
  • Check vehicle condition and create an electronic condition report using our own app
  • You buy almost every vehicle from us
Desired Qualifications
  • Automotive knowledge (e.g., experience as a vehicle mechanic, automotive painter, and/or automotive salesman or initial knowledge in vehicle valuation)

AUTO1 Group runs a European digital platform ecosystem for used cars, including wirkaufendeinauto.de for sourcing from individuals, AUTO1.com for wholesale/remarketing, and Autohero for consumer sales. It enables buying, selling, evaluating, transport, and financing for both individual buyers and automotive dealers. It differentiates itself by offering an end-to-end lifecycle across multiple brands within one ecosystem—sourcing, dealer remarketing, and direct consumer sales with financing. Its goal is to simplify and speed up the used-car trading process across Europe, making it easier and less stressful for all participants.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Berlin, Germany

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Inventory financing expanded to €1.6B with 13 banks through November 2027.
  • Achieved record €8.2B revenue and 842,000 cars sold in 2025.
  • Launched AI-powered CAT for detecting vehicle damage.

What critics are saying

  • Carmax's CarNext erodes market share in Germany and Italy within 6-12 months.
  • EU DMA fines exceed €500M, forcing Autohero unbundling and 25% revenue drop in 12-18 months.
  • EV shift slashes ICE supply 35%, starving wirkaufendeinauto.de in 3-6 months.

What makes AUTO1 Group unique

  • AUTO1.com serves 60,000+ partners in 30 countries as Europe's largest wholesale platform.
  • wirkaufendeinauto.de operates 600+ drop-off locations for seamless consumer car sourcing.
  • Autohero sold 28,746 units in 2025, up 39.9% year-over-year.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at AUTO1 Group who can refer or advise you

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Stock Options

Company Equity

401(k) Retirement Plan

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Conference Attendance Budget

Professional Development Budget

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Fertility Treatment Support

Professional Development Budget

Wellness Program

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
TradingView
Dec 4th, 2025
AUTO1 Group expands inventory financing to €1.6B with 13 banks through 2027

AUTO1 Group has increased its inventory financing capacity to €1.6 billion to support continued growth, expanding its banking consortium from six to thirteen institutions. The deal includes improved terms with reduced interest margins and better conditions. The financing package comprises €1.3 billion in senior notes and €300 million in junior notes. The revolving period has been extended to November 2027. The expanded financing arrangement positions the European online car trading platform to scale its operations with more favourable borrowing terms than its previous facility.

AIM Group
Sep 30th, 2024
Auto1 Group launches AI-powered car audit technology

Germany-based digital auto retailer Auto1 Group has launched AI-powered car audit technology (CAT), an in-house tool for detecting vehicle damage.

Sharewise
Jul 18th, 2024
EQS-News: AUTO1 Group successfully prices debut public market German consumer car loan ABS

EQS-News: AUTO1 Group successfully prices debut public market German consumer car loan ABS.

AIM Group
Apr 21st, 2024
Francisco Miguel Miguel Jurado appointed purchasing director of CompromosTuCoche

Auto1 Group has appointed Francisco Miguel Miguel Jurado as purchasing director of its Spain-based subsidiary CompromosTuCoche ("We buy your car"), according to AutoReport.

PYMNTS
Feb 28th, 2024
Online Car Platforms Bet On Digital Transformation To Drive Sales Growth

For online car platforms, the road to profitability has been volatile and oftentimes elusive. “Inventory’s been lumpy, aging and — in the age of (still) high interest rates — tough to afford for many consumers, as the spate of recent earnings reports from the online platforms show,” PYMNTS wrote in November. Last month, Vroom announced it was pulling the plug on its eCommerce operations and discontinuing its used vehicle dealership business as it shifts focus to its automotive finance arm, United Auto Credit, and CarStory, a provider of artificial intelligence-powered analytics and digital services for automotive retail